Experienced with customer service and sales support. Utilizes strong communication skills to create positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Home Care - Cleaning Domestic Assistant
Community Accessibility
08.2024 - 02.2025
Developed strong problem solving skills by tackling various domestic challenges, leading to improved client satisfaction.
Organized household items for easy access and inventory control, reducing clutter and enhancing the aesthetics of the living space.
Proactively identified and addressed potential issues within the household, preventing disruptions in clients'' lives.
Maintained a clean and organized living environment for clients, promoting health and wellbeing.
Office Cleaner
J&G Cleaning
06.2024 - 02.2025
Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Disability Support Worker
Active Life Solutions, Shepparton
01.2023 - 02.2025
Providing support to those with physical and intellectual disabilities.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Prepared nutritious meals to meet individual dietary needs for clients.
Providing community access for participants.
Building skills with participants.
Helping participants maintain a healthy and comfortable living environment.
Drove clients safely to social activities and appointments.
Sales Assistant/ Customer Service
Anaconda, Shepparton
05.2021 - 12.2022
Department Leader.
100% + Quarterly sales growth in my Department.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Met and exceeded sales targets consistently, contributing to overall team success.
Customer Service Representative
Bakers Delight, Shepparton
03.2020 - 12.2020
Increased sales by building strong customer relationships and providing excellent service.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Participated in ongoing training to stay updated on current products and promotions.
Trained new team members on company policies, procedures, and helping them integrate seamlessly into the team.