Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Lasscock

Green Point, NSW,NSW

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

10
10
years of professional experience

Work History

Sales Assistant

Outdoor Elegance
Erina, NSW, NSW
01.2020 - Current
  • Provided excellent customer service to clients in person and over the phone.
  • Analyzed customer feedback data to identify areas of improvement within store's services.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Assisted in creating displays to promote products.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Ensured compliance with company policies and procedures at all times.
  • Greeted customers and provided assistance with product selection.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Processed orders accurately and efficiently using a POS system.
  • Resolved customer complaints in a timely manner.

Assistant Warehouse Manager

Personalised Favours
Gosford, NSW, NSW
01.2015 - 12.2019
  • Monitored inventory levels to ensure efficient stock control.
  • Provided training on proper use of equipment and safety protocols.
  • Implemented strategies for continuous improvement in all aspects of warehouse operations.
  • Supervised a team of employees working in the warehouse area.
  • Inspected warehouse areas to identify potential hazards and unsafe conditions.
  • Resolved customer complaints regarding deliveries, quality issues.

Education

High School Diploma -

St Joseph's Catholic College
East Gosford, NSW
12-1987

Skills

  • Customer service-centered
  • Cash handling
  • Point of sale
  • Sales analysis
  • Visual merchandising
  • Inventory management
  • Complaints resolution
  • Methodical multitasking
  • Excellent written and verbal communication skills
  • Product knowledge
  • Effective communication

Timeline

Sales Assistant

Outdoor Elegance
01.2020 - Current

Assistant Warehouse Manager

Personalised Favours
01.2015 - 12.2019

High School Diploma -

St Joseph's Catholic College

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Gabrielle Lasscock