Gabrielle Martin
Thornton
Summary
Motivated candidate with strong organisational skills and expertise in operating manual transmission vehicles. Known for effective communication and rapport-building abilities across all levels. Fast learner with a proactive approach, eager to develop skills in the mining industry. Reliable work ethic and problem-solving mindset contribute to efficient operations as a Trainee Dump Truck Operator.
Overview
10
10
years of professional experience
Work History
Sales Coordinator
River Realty
10.2023 - Current
- Enhanced communication between sales teams and clients through effective contract coordination.
- Analyzed sales performance trends by developing comprehensive sales reports.
- Improved departmental efficiency by streamlining administrative processing procedures.
- Trained new employees on CRM tools and efficient best practices.
- Collaborated with marketing to align promotional campaigns and drive engagement.
- Provided analytical support for accurate sales forecasting and strategic planning.
- Increased customer satisfaction by optimizing sales processes for efficiency.
- Coordinated property listings and marketing materials to boost visibility and attract buyers.
- Ensured timely updates by managing communication between agents and clients effectively.
- Maintained accurate sales activity records, including contracts, proposals, and customer interactions.
Support Worker - Casual
Hunter Independent Coordination and Support Services
03.2021 - 10.2023
- Managed complex situations effectively, resolving issues through initiative and judgment.
- Supported clients respectfully, honoring their rights, dignity, and personal goals.
- Utilized reliable transportation for client appointments and personal errands.
- Assisted clients with meal preparation and household chores, ensuring their comfort.
- Administered medications accurately while managing clients' financial needs.
- Facilitated access to community resources and accompanied clients on shopping trips.
- Provided emotional support and guidance, helping clients navigate daily challenges.
Receptionist, Marketing Assistant
River Realty
01.2016 - 04.2021
- Enhanced office efficiency through organised reception and filing duties.
- Welcomed clients and ensured a positive first impression upon arrival.
- Directed incoming calls to appropriate personnel, improving communication flow.
- Managed electronic and physical files, ensuring easy access and organisation.
- Developed social media content strategies for each sales agent's accounts.
- Coordinated monthly charity initiatives and promoted them across social platforms.
- Trained new administrative staff, fostering a collaborative and knowledgeable team.
- Improved security and efficiency by implementing a new key management system.
- Recognized as Employee of the Month on two separate occasions.
- Promoted to Marketing division within three months of full-time employment.
Retail Sales Assistant/Shift Supervisor
Citybeach
08.2018 - 02.2020
- Processed transactions efficiently at retail register, maintaining accuracy and speed.
- Assisted customers in fitting rooms, enhancing their shopping experience and comfort.
- Restored store layout organisation, improving product visibility and accessibility.
- Managed opening and closing procedures, ensuring secure and efficient operations.
- Supervised staff effectively
- Balanced tills daily, ensuring accurate reporting and accountability.
Education
Year 12 High School Certificate -
St Mary’s College Maitland
01.2019
Skills
- Strong organisational skills
- Proficient in driving manual transmission vehicles
- Excellent communication skills, ability to build rapport with people in many levels
- Confident and professional phone manner
- Fast learner with high motivational skills
- Ability to use own initiative
- Willingness to learn new skills and to expand on new experiences
- Competent with being put out of comfort zone
- Hard working
- Enjoys the process of making things run smoothly
- An ability to work with a wide range of people and skills
- Great at time management, planning, multitasking, and ensuring things are done on time
- Understanding of client’s emotions in order to provide a positive experience
- Ability to work in a team
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
Timeline
Sales Coordinator
River Realty
10.2023 - Current
Support Worker - Casual
Hunter Independent Coordination and Support Services
03.2021 - 10.2023
Retail Sales Assistant/Shift Supervisor
Citybeach
08.2018 - 02.2020
Receptionist, Marketing Assistant
River Realty
01.2016 - 04.2021
Year 12 High School Certificate -
St Mary’s College Maitland