Gabrielle Moran
Port Macquarie
Summary
Certified dental professional with substantial experience with customer care ensuring smooth and efficient operations. Able to manage front desk operations and customer interactions. Known for attention to detail and ensuring smooth front and back of house processes. Reliable team player who adapts to changing needs and prioritises tasks effectively. Always ensuring high standards of practice and customer safety. Demonstrates quick and efficient room changeovers while always remaining thorough with attention to detail. Excellent communication and problem-solving skills to meet goals.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Port Macquarie Orthodontics
07.2017 - Current
- Sterilisation of dental tools and equipment, sterilised treatment rooms, maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties. Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared and arranged instruments and required materials for dental procedures.
- Completed necessary training to operate CBCT apparatus and has acquired a NSW radiation regulators user licensing accordingly. Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Handled administrative tasks such as billing and payments.
- Reception work with scheduling and confirming patient appointments. Proving advice to patients, quoting costs of treatments and assisting over the phone.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Work with coworkers to complete tasks as a team.
Education
Certificate IV - Dental Assisting (Oral Health Promotion)
TAFE NSW
NSW02-2019
Certificate III - Dental Assisting
TAFE NSW
NSW02-2018
Skills
- Organization skills
- Time management
- Data entry
- Customer/Client relations
- Scheduling
- Excellent multitasking capability
- Maintaining cleanliness
- Team collaboration
Timeline
Dental Assistant
Port Macquarie Orthodontics
07.2017 - Current
Certificate IV - Dental Assisting (Oral Health Promotion)
TAFE NSW
Certificate III - Dental Assisting
TAFE NSW
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