Gabrielle Morris
Banks,NSW
Summary
Dynamic leader with a proven track record at Dendy Cinemas, enhancing operations management and team building. Spearheaded strategies boosting sales and profitability, achieving high employee satisfaction. Excelled in problem resolution and operational efficiency, fostering robust client and vendor relationships. Demonstrated exceptional leadership and operations management skills, ensuring long-term success.
Overview
2025
2025
years of professional experience
Work History
General Manger
Dendy Cinemas
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
Office Manager
Freedom Projects
04.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Education
High School Diploma -
Crookwell High School
Crookwell, NSWSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Timeline
Office Manager
Freedom Projects
04.2021 - Current
General Manger
Dendy Cinemas
High School Diploma -
Crookwell High School
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