Summary
Overview
Work History
Education
Skills
DOB
Accomplishments
Certification
Timeline
Generic

Gabrielle Watts

Student
Toowoomba

Summary

Looking to transition my skills from hospitality into a retail environment that reflects my passion for people and service. I’m drawn to the dynamic nature of retail, where I can grow beyond traditional behind-the-counter roles. I’m excited by the opportunity to influence customer choices, learn from new leaders, and combine my past experiences with fresh knowledge to make a meaningful contribution.


Overview

2
2
years of professional experience
2
2
Certifications

Work History

Barista

Kathryn Watt
03.2024 - 05.2025
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Exceeded daily targets by offering every person extras such as syrups, extra coffee shots and food with drinks increasing order value by 50% on average.
  • Memorised customers names and daily orders, building relationship with valued cliental.
  • Supervised/trained approximately 15 new staff equipping them to effectively make beverages, take orders, clean and talk to customers.
  • Frequent employee of the month.
  • Graciously diffused tension that arose from customers, reaffirming our staff policies and helping meet their needs.
  • Familiar with food safety standards and requirements.

Cashier

Toowoomba Fresh
08.2023 - 03.2024
  • Sold fresh produce to customers.
  • Inspected, bagged and weighed fresh produce ensuring that it was ready to sell.
  • Operated the til, taking payments with cash and card.
  • Restocked and organised merchandise in front lanes.
  • Welcomed customers and helped determine their needs.

Education

Toowoomba State High School
Toowoomba, Australia

Skills

    Adaptive and creative

    Exceptional customer service

    Problem-solving

    Up-selling

DOB

03/07/2008 (17 yrs)

Accomplishments

  • Academic Excellence Award – Recipient (2023 & 2024)
  • GPA 4.5 – Achieved from 2023 to 2024
  • Year 11 Leadership Group – Selected Member (2025)
  • Student Representative Council (SRC) – Member (2023–2025)
  • School Amnesty Club – Active Member (2024–2025)
  • 3rd Place – Drama Duologues, Toowoomba Eisteddford (2024)
  • 1st Place – Drama Group Division, Toowoomba Eisteddford (2025)
  • Youth Drama Arts Bursary – Recipient (2024–2025)

Certification

Certificate III in Business – Completed 2024-2025

Timeline

Barista

Kathryn Watt
03.2024 - 05.2025

Cashier

Toowoomba Fresh
08.2023 - 03.2024

Toowoomba State High School

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