Gabriel St Pierre
Overnight Manager
Banyo, QLD,Australia
Summary
Dynamic and detail-oriented professional with robust organizational and communication skills, eager to excel in a fast-paced overnight management environment. Proven expertise in overseeing logistical operations and ensuring seamless workflows, backed by a strong background in inventory management and team coordination. Committed to optimizing processes and fostering a collaborative team atmosphere while adeptly managing overnight shifts to maintain operational continuity. A strategic thinker with a track record of enhancing efficiency and reducing costs through independent decision-making and effective resource allocation.
Energetic and reliable professional with excellent leadership and problem-solving skills. Adept at managing operations and ensuring smooth overnight shifts, well-versed in inventory management and team coordination. Committed to optimizing processes and ensuring productive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Manager
McDonalds
Albion
08.2023 - Current
- Position:
- Crew – Aug 2023 – Mar 2024
- Crew Coach Mar 2024 – Dec 2024
- Overnight Manager Jan 2025 – Present (Feb 2026)
- Primary Responsibilities:
- Operational Management
- Oversaw daily restaurant operations to ensure smooth, efficient, and accurate performance.
- Monitored food quality, speed of service, and cleanliness to exceed McDonald's operational standards.
- Managed shift scheduling, labour costs, and inventory control to optimize productivity and reduce waste.
- Ensured compliance with health, safety, and sanitation regulations at all times.
- Handled cash management, deposits, and balancing registers accurately at the end of each shift.
- Team Leadership & Development
- Supervised, trained, and coached team members to maintain high service and quality standards.
- Fostered a positive, inclusive, and high-performance culture among staff.
- Provided constructive feedback, and supported employee development.
- Motivated crew to consistently meet performance and customer satisfaction goals and maintain high accuracy in orders.
- Customer Service & Experience
- Delivered exceptional customer service by resolving complaints quickly and professionally.
- Reinforced McDonald's brand values by ensuring high customer satisfaction.
- Proactively addressed customer feedback to improve restaurant accuracy, food quality and guest experience.
Sales Representative
Enfini
Milton
09.2022 - 01.2023
- Primary Responsibilities:
- Speaking with prospective clients to set up consultations with solar experts
- Training new sales representatives and assisting with problems they encounter
- Participated in daily team building and recognition exercises
- Positive customer feedback on my manner and attitude
General Support
Shady Gear
Ascot
06.2021 - 01.2022
- Primary responsibilities:
- Measure, cut and package materials to meet customer orders
- Sort and file invoices
Retail Assistant
Pet Barn
Stafford
01.2019 - 01.2019
- Primary responsibilities: stock review (expiry dates)
- Re-stocking shelves
- Cleaning pet cages
- Feeding animals
- Assembling items for display
- Greeting customers
Education
High School Diploma -
Kedron State High School
Skills
- First aid
- Ordering and managing Stock
- Security awareness
- Technical aptitude
- Staff training experience
- Staffing management
- Positive attitude
- Employee relations
- Policy enforcement
- Sales strategies
- Scheduling expertise
- Strong leadership
- Customer service
- People management
- Conflict resolution
- Property maintenance
Accomplishments
- Supervised team of 8 staff members.
Certification
- Certificate II in Information, Digital Media, and Technology (IDMT);
- Competencies in
- Microsoft Office Suite
- Communication
- Workplace health and safety.
- Software and hardware updating
- Scientific Research (Years 11/12 chemistry and biology)
- Competencies in:
- Scientific method
- Topic research
- Data analysis and evaluation
- Barista certificate (2019) | Renewal (2024, Through McDonalds McCafe Training)
- Responsible service of alcohol certificate (2019)
- First Aid Certificate (2019) | Renewal (2020) | Renewal (2024)
- Developing the Leader in Me (DLM) (Mid 2025)
- Training to be a Department Manager
- Managing and Leading Myself to make sure everything runs smoothly.
- Managing and leading my crew and co-workers to make sure that sure that there are as few problems as possible.
- Managing my department and communicating the needs of my department with other teams and crew.
- Operations Technology Pro Workshop (OTP) (Mid 2025)
- Learning how to troubleshoot problems and technology to solve problems faster with resorting to external service support.
- How to communicate bigger issues with external support to resolve issues faster and reduce downtime of broken equipment.
- Improve Pro-active maintenance to stop problems before they arise and help teach others how to do the same.
- Learned how to put the entire technological side of a restaurant together.
Interests
Tae Kwon Do - member of ‘Moon Lea Tae Kwon Do’ - attained Black belt, Alto Saxophone –, Video games, Swimming and play with my cat
Availability
- 24/7
- I currently have no point during the week at which I am not available to work.
Languages
English
Native or Bilingual
Timeline
Overnight Manager
McDonalds
08.2023 - Current
Sales Representative
Enfini
09.2022 - 01.2023
General Support
Shady Gear
06.2021 - 01.2022
Retail Assistant
Pet Barn
01.2019 - 01.2019
High School Diploma -
Kedron State High School