Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
Generic

Gabrijel Skoda

Berwick,VIC

Summary

Developed skills in afast-paced retail environment, now seeking to transition into new field. Demonstrates excellence in team leadership, operational efficiency, and strategic planning. Committed to leveraging these abilities to drive success in a different industry.

Overview

5
5
years of professional experience

Work History

Department Manager

McDonalds
06.2024 - Current
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Assisted in talent acquisition efforts, hiring candidates to strengthen restaurant's needs
  • Coordinated training programs for new employees, significantly reducing l curve and enhancing productivity

Independent Support Worker

Independent Management
01.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Wellbeing Facilitator (Support worker)

Candella
01.2022 - 01.2023
  • Meeting regularly with clients with mental health
  • Supporting clients with mental health to live their life’s independently, by accompanying them to appointments, providing them company, helping them stay organized, and access the community
  • Assisting clients to work on their independence & life skills
  • Encouraging clients to access the community and social activities
  • Using Microsoft office, word, excel and one note to write reports and create notes on the client’s health and wellbeing

Gloria Jeans
02.2022 - 06.2022
  • Maintaining clean workspaces
  • Interacting with customers

Production Crew

Opal
01.2022 - 04.2022
  • Working in a warehouse
  • Working in a team & collaborating to send out orders in a timely manner

Christmas Casual

Strandbags
11.2021 - 01.2022
  • Working in a team to meet sale goals
  • Providing positive customer experiences
  • Ensuring that customers leave satisfied with their purchases
  • Helping customers overcome issues & find resolutions
  • Meeting sales goals

Crew, Coach & Barista

McDonald's
08.2019 - 11.2021
  • Training people on customer experience, taking orders
  • In group settings encouraging safe practices and following the procedures to maintain a high level of safety
  • Ensuring a supportive workplace by motivating other people in the team

Education

Year 12 -

Maranatha Christian School
Endeavour Hills, VIC
01.2021

Skills

  • Communication
  • Teamwork
  • Problem-solving
  • Adaptability
  • Time management
  • Critical thinking
  • Creativity
  • Customer Service
  • Staff Development
  • Training and Development
  • Conflict de-escalation

References

Available on request

Leadership Experience

Motivating other people in the team (responsibility) looking after other people

Timeline

Department Manager

McDonalds
06.2024 - Current

Independent Support Worker

Independent Management
01.2023 - Current

Gloria Jeans
02.2022 - 06.2022

Wellbeing Facilitator (Support worker)

Candella
01.2022 - 01.2023

Production Crew

Opal
01.2022 - 04.2022

Christmas Casual

Strandbags
11.2021 - 01.2022

Crew, Coach & Barista

McDonald's
08.2019 - 11.2021

Year 12 -

Maranatha Christian School

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Gabrijel Skoda