Gabryela Daley
Brisbane
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Dental assistant
Ethos orthodontics
07.2023 - Current
- Administration
- Scanning referrals and results into software
- Placing orders
- Administrative assistance to practice manager and specialists teams
- Patient care and greeting
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Chair side assistance supporting our orthodontists and oral health therapist
- Maintaining infection control and sterilization standards
- Liaising with the admin team, patient walkout, handover and scheduling instructions
- Providing post appointment instructions and care
- Maintain lab work and follow up on tracking
Customer Service Supervisor, and All Rounder
Woolworths
06.2021 - Current
- Provide a high level of customer service and handle inquiries both in person and over the phone
- Maintain store image and participate in safety procedures
- Efficiently fulfill online orders and maintain departmental stock levels.
- Achieve and exceed KPI targets in a fast-paced retail environment.
- Maintain multiple departments and provide support
- Close multiple departments to ensure they are prepared for the next day
- Fast-paced and under-pressured environment
- Manage and delegate team members' tasks and duties as shift supervisor
- Adaptable in training team members on new procedures, departments, and tasks
- Closing and opening of the store and procedures
Casual Retail worker
Macpac, Super Retail Group
11.2022 - 12.2023
- Hit all KPI targets
- Packing and sorting online packages.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Deliver extensive product knowledge and exceptional customer service.
- Maintain store displays and stock inventory.
- Handle customer inquiries and ensure a positive shopping experience.
Casual warehouse worker
City Beach, Maurie Warehouse
06.2022 - 02.2023
- Pick, pack, and organize stock for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintain warehouse cleanliness and meet strict deadlines.
Work experience
Departments of Justice Attorney General
09.2022 - 10.2022
- Sort and file documents
- Scan and upload to the database.
Manager
Pretzel Mania
10.2019 - 01.2021
- Changing displays, cleaning, maintain hygiene practises, etc
- Managed staff and operations within a high past dynamic food service environment.
- Provided excellent customer service and ensured store hygiene standards.
- Conducted inventory management and financial transactions.
Education
Diploma in Justice Studies -
Tafe QLD
Cert IV in Justice studies -
Tafe QLD
Year 12 -
Whites Hill State College
Year 11 -
Australian Science & Mathematics School
Skills
- Excellent time management
- Strong customer service skills
- Effective communication abilities
- Attention to detail
- Hardworking and dedicated
- Proficient in multitasking
- Team player with strong collaboration skills
- Sterilization techniques
- Appointment Scheduling
- Professionalism and Etiquette
- Cross-Training Capabilities
References
- Alex Mcdougall, Woolworths assistant customer service manager, 0491 101 791
- Roxi Griffiths, Woolworths Bakery manager, 0414 900 318
- Leon Manuel, Previous woolworths customer service manager, 0411 614 433
Timeline
Dental assistant
Ethos orthodontics
07.2023 - Current
Casual Retail worker
Macpac, Super Retail Group
11.2022 - 12.2023
Work experience
Departments of Justice Attorney General
09.2022 - 10.2022
Casual warehouse worker
City Beach, Maurie Warehouse
06.2022 - 02.2023
Customer Service Supervisor, and All Rounder
Woolworths
06.2021 - Current
Manager
Pretzel Mania
10.2019 - 01.2021
Diploma in Justice Studies -
Tafe QLD
Cert IV in Justice studies -
Tafe QLD
Year 12 -
Whites Hill State College
Year 11 -
Australian Science & Mathematics School
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