Gagan Dhir
Mawson Lakes ,SA
Summary
Dynamic and customer-focused, excelled at Big Ben by enhancing customer engagement and boosting repeat visits. Demonstrated exceptional multitasking and teamwork, notably through positive Yelp feedback and effective training of new staff. Skilled in cash handling and maintaining high safety standards, significantly contributing to a clean and efficient service environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Big Ben
08.2024 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Boosted repeat customer rates by providing friendly and engaging service.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
Bachelor of Science - Artificial Intelligence
Flinders University
Adelaide, SA12-2027
High School Diploma -
Garden Valley International School
Machhiwara India 03-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Cash handling
- Attention to detail
- Customer engagement
- Taking orders
- Interactive communication skills
- Time management
- Flexible schedule
- Safety awareness
- Problem-solving
Languages
English
Professional Working
Timeline
Crew Member
Big Ben
08.2024 - 02.2025
Bachelor of Science - Artificial Intelligence
Flinders University
High School Diploma -
Garden Valley International School
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