Gagan Neupane
Sydney,NSW
Summary
Professional with strong background in facility maintenance and team leadership. Successfully managed cleaning operations ensuring hygienic and safe environments. Known for collaborative approach and flexible to dynamic needs while consistently achieving results. Skilled in training staff, quality control, and resource management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Killara Services
03.2023 - Current
- Oversee day and night cleaning operations across multiple sites, managing a team of cleaning professionals
- Conduct regular client inspections, ensuring client satisfaction and maintaining service quality
- Manage payroll, roster creation, and consumables inventory to ensure smooth daily operations
- Implement training and mentoring programs for team members to ensure alignment with company standards and policies
- Coordinate ad hoc cleaning requests and additional projects, contributing to increased client retention and company profitability
- Developed and executed periodical work strategies, improving operational efficiency
- Consistently exceed client KPIs, ensuring high standards of service delivery
Online Pick Packer
Woolworths Group
09.2020 - 09.2024
- Efficiently fulfilled online orders, maintaining a high standard of accuracy and customer service
Supervisor
Ezko Property Services
06.2017 - 12.2019
- Managed cleaning staff at Westfield, ensuring adherence to cleanliness standards and schedules
Education
Master of Business Administration (MBA) - Business Administration and Management
King's Own Institute
08.2025
Bachelor's Degree - Accounting
UBSS Australia
09.2022
Diploma - Information Technology
Oxford College
12.2018
Skills
- Client Relations
- Team Leadership & Training
- Operational Management
- Problem-Solving
- Time Management
- Software Proficiency
- Chemical Handling
- Quality Assurance
- Staff Training and Development
- Clear Communication
Certification
- Work Health and Safety (WHS) Program Implementation - Killara Services
- Leadership in Operational Efficiency - Internal Training, Killara Services
- CPCWHS1001 (WHITE CARD)
References
Available upon request.
Timeline
Cleaning Supervisor
Killara Services
03.2023 - Current
Online Pick Packer
Woolworths Group
09.2020 - 09.2024
Supervisor
Ezko Property Services
06.2017 - 12.2019
Bachelor's Degree - Accounting
UBSS Australia
Diploma - Information Technology
Oxford College
Master of Business Administration (MBA) - Business Administration and Management
King's Own Institute
Similar Profiles
Michelle NorthcroftMichelle Northcroft
Commercial Cleaning Supervisor at Killara ServicesCommercial Cleaning Supervisor at Killara Services
KOVID ALEKOVID ALE
CLEANER at Killara ServicesCLEANER at Killara Services
JUN MAJUN MA
Head Chef at Jacaranda Bar Restaurant at Killara Hotel & SuitesHead Chef at Jacaranda Bar Restaurant at Killara Hotel & Suites