Frangelico Valencia
Wollert,Vic
Summary
Goal-oriented Engineering Student who would like to join and be part of your growing company. A forward-thinker who is determine when reviewing project requirements to precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives. A dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Maintenance Planner
TPAerospace
05.2023 - Current
- Created detailed work orders specifying required tasks, materials, tools, and resources for efficient execution by technicians.
- Ensured compliance with safety regulations and standards throughout all aspects of the maintenance planning process.
- Maintained high quality health and safety protocols.
- Ensured that the paperwork's provided to the technicians are up-to date to ensure the accuracy of maintenance being performed.
- Stayed ahead of paperwork deadlines and ensured to meet proper requirements.
Ground Service Ramp Agent
Swissport
12.2022 - 05.2023
- Improved ramp safety by consistently adhering to company policies and federal regulations.
- Maintained timely aircraft departures by ensuring accurate loading and unloading of baggage and cargo.
- Collaborated closely with other departments such as customer service representatives for resolving various passenger-related issues, ensuring their satisfaction throughout the entire process.
- Enabled a smooth workflow during high-traffic periods by efficiently allocating available resources such as baggage carts, tugs, and dollies among the team members.
- Participated in regular training sessions for staying up-to-date with industry best practices and maintaining required certifications.
- Safeguarded passengers'' belongings by accurately sorting and prioritizing luggage according to flight schedules.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Fast Food Cashier
Tutti Fruitti Frozen Yogurt
12.2018 - 12.2022
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
Restaurant Busser
TGI Fridays
06.2016 - 10.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Engineering (Aeronautical) - Aerospace Engineering
RMIT University
Melbourne, VIC11.2027
Advance Diploma of Engineering (Aeronautical) - Aerospace Engineering
RMIT University
Melbourne, VIC12.2021
Certificate III in Hospitality - Food Service
William Angliss Institute
Melbourne, VIC05.2017
Skills
- Team contribution
- Troubleshooting
- Critical thinking
- Team management
- Computer skills
- Communication
- Quality assurance controls
- Decision-making
- Maintaining professional working relationships
- Leadership
- Attention to Detail
- Maintenance Planning
- Safety Compliance
- Hand and Power Tool Operation
- Professional Communication
- Team Collaboration
- Equipment knowledge
Accomplishments
- Created highly effective new suggestions that significantly impacted efficiency and improved operations.
- Promoted from Service Assistant to Waiter/Job trainer, in less than 12-months
- Consistently maintained high customer satisfaction ratings.
- Offered a position of Supervisor in less than 2 months
References
- Josh Shi Zhang, Owner/ Manager, +61 402 925 209
- Lindsay Nott, Previous Manager, +61 415 603 330
Hobbies and Interests
- Sports and Recreation
- Social Activities
- Learning about aircrafts
- Aircraft maintenance
Timeline
Maintenance Planner
TPAerospace
05.2023 - Current
Ground Service Ramp Agent
Swissport
12.2022 - 05.2023
Fast Food Cashier
Tutti Fruitti Frozen Yogurt
12.2018 - 12.2022
Restaurant Busser
TGI Fridays
06.2016 - 10.2018
Bachelor of Engineering (Aeronautical) - Aerospace Engineering
RMIT University
Advance Diploma of Engineering (Aeronautical) - Aerospace Engineering
RMIT University
Certificate III in Hospitality - Food Service
William Angliss Institute
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