Gagan Agrawal
Enterprise Architect And Consultant
Croydon,VIC
Summary
Seasoned Enterprise Architect with a proven track record of catalysing innovation and enhancing organisational efficacy, leveraging 25 years of expertise in Computer Science and Systems Engineering. Proficient in fostering impactful collaboration among customers, leadership, and delivery teams to effectively tackle intricate challenges.
Overview
28
28
years of professional experience
Work History
Principal Solution Architect
National Broadband Network (nbn)
Melbourne, VIC
12.2022 - Current
- Collaborated with Products, Operations, Legal, and Regulatory teams to devise impactful IT and Network solutions for novel product concepts.
- Engineered intricate end-to-end solutions within Customers and Products domain, spanning Channels, Fulfillment, Assurance, Billing, and Network components.
- Ensured smooth transition of agreed-upon solutions to delivery teams while providing design oversight.
- Recognised and implemented delivery efficiencies to streamline entire delivery process, saving both time and costs.
- Steered end-to-end solution delivery across diverse delivery teams, vendors, and operations, culminating in successful market launches.
Principal Architect
Vodafone
Auckland, New Zealand
04.2021 - 11.2022
- Steered development of architecture roadmap pivotal to Vodafone's billion-dollar strategic digital transformation program.
- Spearheaded definition of architecture strategy and patterns for next-generation Telco, encompassing multi-vendor Cloud Strategy, Agility, and efficient DevOps implementation.
- Collaborated with architecture peers and strategic partners to craft a delivery roadmap that harmonises with architecture vision and ensures timely project delivery.
Lead Senior Architect
National Broadband Network (nbn)
Melbourne, VIC, Australia
07.2014 - 04.2021
- Led solution team for nbn's premier business product (Enterprise Ethernet) and HFC rollout, overseeing entire process from conceptualisation to launch.
- Formulated thorough architectural roadmap aligning with strategy, costs, benefits, ROI, and TCO of proposed solutions.
- Crafted conceptual and logical data models crucial for high-level system planning, tailoring each model to meet customers' requirements and budget constraints.
- Oversaw process flows, change management, operations support, and customer engagement strategies.
- Directed and supervised a multi-disciplinary engineering team throughout design and development phases for numerous high-visibility programs.
Lead Architecture Consultant
National Australia Bank (NAB)
Melbourne, VIC, Australia
08.2010 - 07.2014
- Performed comprehensive assessments of NAB's IT Service Management framework, orchestrating and implementing enhancement strategies to ensure uniformity in processes and technology.
- Analysed various organisational systems to pinpoint workflow, communication, and resource utilisation inefficiencies.
- Advised the client on ITIL processes, suggesting strategic adaptations tailored to organisational requirements.
- Created conceptual and logical data models crucial for high-level system planning, customising each model to align with customer needs and budget considerations.
- Developed strategic plan to maintain solutions in accordance with company and industry standards.
Lead Solution Architect
Telstra Corporation
Melbourne, VIC, Australia
02.2009 - 08.2010
- Assessed requirements, formulated cost estimates, appraised alternate solutions, and contributed to acquisition and implementation of information systems.
- Aided clients in seamlessly integrating company solutions within their existing business ecosystems, offering insights into best practices and recommendations to optimise utility of company solutions.
- Conducted gap analysis and developed actionable plans based on identified recommendations.
- Produced comprehensive project lifecycle documentation and artifacts, encompassing business case, analysis of alternatives, cost-benefit analysis, implementation plans, project tailoring plans, and project management plans.
- Directed team providing architectural support, overseeing task management, schedules, deliverables, and fostering positive customer relations for impactful enterprise-wide projects.
Senior Solutions Consultant
Logica plc.
Bangalore, India
12.2005 - 02.2009
- Reviewed project requirements and specifications, delivering software applications that exceeded client expectations.
- Optimised design parameters to enhance performance and integrate new features seamlessly.
- Engaged with customers to discuss project progress, gathered feedback across various stages, and promptly addressed any concerns raised.
- Provided recommendations and executed upgrades, supporting businesses in aligning technology planning with growth projections.
- Ensured success of technical upgrade projects for clients through collaborative efforts with customers, vendors, and developers for seamless integrations.
Senior Software Programmer
Visual WEB Solutions (now ACI Worldwide)
Bangalore, India
12.2000 - 12.2005
- Assessed various software solutions during initial software architecture planning and system migration stages.
- Developed comprehensive workflow charts and diagrams outlining input, output, and logical operations, translating these into computer language instructions to build core banking software applications.
- Conducted research and analysis to devise new projects, proposals, and system modifications.
- Designed innovative product features including image recognition, handwriting recognition, audio, video, and device-to-device communication.
- Authored robust, easily maintainable code for payment and trade finance back-office systems, establishing solid core framework that garnered consistent praise from subsequent developers since its initial version.
Student, Computer Science
North Maharashtra University
Dhule, Maharashtra, India
03.1996 - 02.2000
Education
Bachelor of Engineering - Computer Science
North Maharashtra University
India 07.1996 - 06.2000
Skills
Strategic Alignment
Business Process Analysis
Enterprise Architecture
Roadmap Development
Leading Complex Solutions
IT Service Management
Cloud Computing
Client Relationships
Excellent presentation skills
SAFe® Agile
Accomplishments
- Acquired mastery in five diverse domains: Banking, Telecommunications, IT Service Management, Cloud Services, and Blockchain.
- Effectively spearheaded six tier-1 transformation programs.
- Pioneered the conceptualisation and execution of five end-to-end enterprise product launches
- Played a pivotal role in securing victories in five deals surpassing $50 million each.
- Initiated and launched four startups with success.
Domain Expertise
- TM Forum Frameworx
- IT Service Management
- IT Infrastructure Management
- IT Information Library
- Telecommunication
- Banking and Finance
- Cloud Computing
- E-commerce
Professional Certifications
- ITIL v3 foundation
- TOGAF 9.2 certified professional
- SAFe® 4 Practitioner
- SAFe® 4 Certified Product Owner/Product Manager
Nationality
Australian Citizen
Timeline
Principal Solution Architect
National Broadband Network (nbn)
12.2022 - Current
Principal Architect
Vodafone
04.2021 - 11.2022
Lead Senior Architect
National Broadband Network (nbn)
07.2014 - 04.2021
Lead Architecture Consultant
National Australia Bank (NAB)
08.2010 - 07.2014
Lead Solution Architect
Telstra Corporation
02.2009 - 08.2010
Senior Solutions Consultant
Logica plc.
12.2005 - 02.2009
Senior Software Programmer
Visual WEB Solutions (now ACI Worldwide)
12.2000 - 12.2005
Bachelor of Engineering - Computer Science
North Maharashtra University
07.1996 - 06.2000
Student, Computer Science
North Maharashtra University
03.1996 - 02.2000