Gagandeep Bhangu
MELBOURNE,VIC
Summary
Dynamic Personal Care Assistant with extensive experience at Sapphire Care, skilled in medication administration and infection control procedures. Proven ability to enhance client well-being through compassionate support and effective communication. Committed to maintaining safety compliance and promoting independence, ensuring optimal care and satisfaction for all clients.
Overview
18
18
years of professional experience
Work History
Personal Care Assistant
Opal aged care
Somerville, Victoria
09.2019 - 10.2025
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to care plans and schedules.
Store Manager
Dominos
Lysterfield, Victoria
10.2018 - 09.2019
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and supervised staff on service standards and operational procedures.
- Maintained inventory levels by overseeing stock ordering and management processes.
- Implemented promotional strategies to enhance product visibility and sales volume.
- Oversaw cash handling procedures to ensure accuracy and security of transactions.
Floor Supervisor
Caspa Care
South Melbourne, Victoria
09.2016 - 02.2017
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on effective customer service techniques.
- Coordinated inventory management to maintain adequate stock levels.
- Assisted in scheduling shifts and managing employee workloads effectively.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
Oh&S coordinator
Sapphire Care
Hawthorn, Victoria
10.2015 - 04.2016
- Coordinated daily schedules for staff to ensure adequate coverage.
- Managed communication between departments to streamline operations.
- Assisted in training new employees on company policies and procedures.
- Facilitated team meetings to discuss workflow improvements and updates.
- Ensured compliance with company policies and procedures related to project management activities.
Continence management
Sapphire Care
Camberwell, Victoria
10.2014 - 04.2016
- Ensured compliance with infection control policies and procedures while delivering patient care services related to wound, ostomy, continence management.
- Educated staff on latest advances in wound, ostomy, continence management practices and techniques.
- Prepared reports on fundraising progress for senior management team members using statistical data analysis tools such as Microsoft Excel or Access databases.
- Advised senior management on procurement-related matters such as cost reduction initiatives.
Diversions Therapy Assistant
Sapphire Care
Camberwll, Victoria
10.2014 - 04.2016
- Assisted therapists in implementing treatment plans for patients.
- Monitored patient progress during therapy sessions and reported findings.
- Prepared treatment areas and sanitized equipment before each session.
- Educated patients on therapeutic exercises and proper techniques.
Personal Care Assistant
Sapphire Care
Camberwell, Victoria
10.2013 - 04.2016
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate records of client care and progress notes.
- Supported mobility by assisting clients with transfers and ambulation.
Personal Care Assistant
Extra Staff Nursing Agency
Cheltenham, Victoria
08.2007 - 11.2013
- Collaborated with healthcare professionals to ensure comprehensive care delivery.
- Maintained accurate records of client care and progress notes.
- Engaged clients in social and recreational activities to promote interaction.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Personal Care Assistant
Uniting Age Well
Forest Hill, Victoria
08.2008 - 09.2013
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
Personal Care Worker
Regis Aged Care
Blackburn South, Victoria
02.2008 - 12.2010
- Assisted residents with daily living activities and personal hygiene needs.
- Supported mobility and transportation for residents within the facility.
- Monitored and documented changes in resident health and behavior.
- Reported concerns to nurse supervisor to promote optimal care.
Education
Certificate III - Occupational Health And Safety
National Safety Council
06.2015 - 06.2015
Certificate III - Aged Care And Individual Support
Australasia Tafe
02.2010 - 06.2010
Skills
- Medication administration
- Personal hygiene care
- Client mobility support
- Patient observation
- Fall prevention
- Infection control procedures
- Safety compliance
- Health documentation
- Behavior redirection
Timeline
Personal Care Assistant
Opal aged care
09.2019 - 10.2025
Store Manager
Dominos
10.2018 - 09.2019
Floor Supervisor
Caspa Care
09.2016 - 02.2017
Oh&S coordinator
Sapphire Care
10.2015 - 04.2016
Certificate III - Occupational Health And Safety
National Safety Council
06.2015 - 06.2015
Continence management
Sapphire Care
10.2014 - 04.2016
Diversions Therapy Assistant
Sapphire Care
10.2014 - 04.2016
Personal Care Assistant
Sapphire Care
10.2013 - 04.2016
Certificate III - Aged Care And Individual Support
Australasia Tafe
02.2010 - 06.2010
Personal Care Assistant
Uniting Age Well
08.2008 - 09.2013
Personal Care Worker
Regis Aged Care
02.2008 - 12.2010
Personal Care Assistant
Extra Staff Nursing Agency
08.2007 - 11.2013