Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gagandeep Kaur

Manor Lakes,VIC

Summary

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Responsible Support Worker with expertise in patient care and proficient in emergency response care. Skilled at monitoring ongoing conditions with knowledge of documentation practices. Compassionate nature provides families with peace of mind while offering ambulation and personal assistance to meet diverse patient needs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Support Worker

Home At Scope
10.2023 - Current
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

Team Leader/Disability Support Worker

Cocoons SDA
07.2022 - Current
  • Responsibilities like organizing clients, doctor, and OT appointments, managing weekly doctor appointments, and managing weekly menus and diet plans.
  • liaising with support coordinators and behavior therapists, and maintaining boundaries between my client's families and the company.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Mentored and coached team members, fostering a positive work environment that encouraged professional growth and development.
  • Managed budgets and resources effectively, ensuring optimal utilization of funds for maximum client benefit.
  • Implemented ongoing training programs for staff, enhancing their skills and knowledge in disability services provision.
  • Assessed individual client needs thoroughly before creating customized service plans designed to maximize independence and quality of life.
  • Partnered with community organizations to expand available resources for clients, strengthening support networks for individuals with disabilities.



Team Leader/Support Worker

Life With Choice Care
04.2021 - 01.2024
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Collaborated with parents on home care and support for children with disabilities.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.

Disability Support Worker

Crewther Care
02.2018 - 02.2023
  • To report any incidents as per the policy and requirements
  • To implement programs aimed at achieving an individual's goals
  • To administer, document and monitor medications as outlined a.0nd required
  • Keeping proper correspondence with other team members
  • Support people with personal needs, daily living requirements and community access
  • Administer medication
  • Take and record residents vitals
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Transported individuals to events and activities, medical appointments and shopping trips
  • Kept accurate records for client files and handled related paperwork
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Personal Care Assistant

Glendale Aged Care
11.2018 - 03.2022
  • Documented vitals, behaviors and medications in client medical records
  • Recorded status and duties completed in logbooks for management
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
  • Provided safe mobility support to help patients move around personal and public spaces
  • Supervised daily activities and provided assistance to staff
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.

Support Worker

Wintringham
10.2020 - 12.2021
  • Visited home environments to help clients develop comprehensive life, technical and job skills
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule
  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Kept clients engaged in social networks and communities for personal health and growth
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment
  • Promoted community integration by providing extensive physical, emotional and social support
  • Tracked and documented metrics, and evaluated trends
  • Monitored employee and customer interactions to assess quality of service.

Personal Care Assistant

Regis Sunraysia Aged Care
02.2017 - 10.2018
  • Monitored and assisted residents through individual service plans
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Documented vitals, behaviors and medications in client medical records
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Personal Care Assistant

Bupa Aged Care
08.2013 - 10.2018
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Provided safe mobility support to help patients move around personal and public spaces
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients
  • Planned activities to encourage movement, stretching and strength building
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.

Personal Care Assistant

Ardmillan Place
02.2011 - 08.2013
  • Support people with personal needs, daily living requirements and community access
  • To implement programs aimed at achieving an individual's goals
  • To administer, document and monitor medications as outlined and required
  • To report any incidents as per the policy and requirements
  • Keeping proper correspondence with other team members
  • P
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Provided safe mobility support to help patients move around personal and public spaces.

Disability Support Worker

DASSI
09.2010 - 03.2012
  • Transported patient daily via wheelchair to and from rehabilitation and daily activities
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
  • Provide assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Kept detailed daily logs with care actions, patient behaviors and all incidents
  • Provided high level of physical support by lifting, adjusting and moving clients.

Education

Disability -

Cert 4

Cert 3 Disability
05.2020

Aged Care

Cert 4
09.2017

Aged Care

Cer 3
06.2010

Manual Handling
11.2022

Disability -

Cert 4
02.2022

CPR
02.2022

NDIS Worker Orientation Module
02.2022

First Aid
2022

Infection Control COVID 19
2022

Skills

  • Infection Control and Aseptic Procedure
  • Compassionate Care
  • Meal Planning and Preparation
  • Patient Care
  • Team Collaboration
  • Attentive to People
  • Supportive Personality
  • Physical Stamina
  • Decision Making
  • Time Management
  • Abuse and Neglect Investigation
  • Emotional Support
  • Palliative Care
  • Clerical Support
  • Disability Support

Certification

Cert 3 in Disability 09/2017 Cert 4 in Aged Care 11/2009

Timeline

Support Worker

Home At Scope
10.2023 - Current

Team Leader/Disability Support Worker

Cocoons SDA
07.2022 - Current

Team Leader/Support Worker

Life With Choice Care
04.2021 - 01.2024

Support Worker

Wintringham
10.2020 - 12.2021

Personal Care Assistant

Glendale Aged Care
11.2018 - 03.2022

Disability Support Worker

Crewther Care
02.2018 - 02.2023

Personal Care Assistant

Regis Sunraysia Aged Care
02.2017 - 10.2018

Personal Care Assistant

Bupa Aged Care
08.2013 - 10.2018

Personal Care Assistant

Ardmillan Place
02.2011 - 08.2013

Disability Support Worker

DASSI
09.2010 - 03.2012

Disability -

Cert 4

Cert 3 Disability

Aged Care

Cert 4

Aged Care

Cer 3

Manual Handling

Disability -

Cert 4

CPR

NDIS Worker Orientation Module

First Aid

Infection Control COVID 19

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