Gagandeep Kaur
Richardson
Summary
To obtain a position that will modify me to use my skills, qualifications, and experience to provide efficient customer service as a Medical Administrative Assistant. To reach the principle of success through hard work and capabilities of the brain in a challenging and human related environment. To make sincere and continuous efforts towards building a promising career and to take challenges in life so that I can contribute to the growth and success of the organization while being innovative and flexible. To continue and practice my skills that enables me to become a valuable employee and better myself on a personal aspect.
Overview
5
5
years of professional experience
Work History
Administrative Officer
ENT Clinic
01.2024 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Team Leader and Assistant Manager
G8 Education
04.2021 - 07.2023
- Work with staff members to ensure the smooth operation of the day to day running of the center in accordance with the center’s policies and procedures
- Supervise administrative activities of 70+ families such as organize tours with families, booking tour schedule and admission process of new children
- Delegate duties to all the team members and assist with in preparing yearly digital reports of each child
- Giving Tours to new Families
- Prepare Debt Reports and oversee all fiscal operations including cash flows, forecasting expenditure planning, budget control and accounting while preparing and presenting financial reports
- Enhance operational efficacy by implementing a smooth hiring, training and onboarding system
- Prepare meeting reports, agenda mad memos
- Collaborate partnership with families and communities
- Answering phones in professional manner, screening and forwarding accurate messages
- Taking payments, receipting, and processing invoice
- Dairy management and scheduling appointments and meetings with Families
- Updating and maintaining Families database
- Providing excellent customer service
- Learning, growing, and developing your skills
- Maintaining standard of reception area and meeting room
- Assisting colleagues with administrative tasks for time to time
- Maintaining excellent document management standard
- Ability to work as part of team and independently
- Generate Ticks for maintenance
- Processing Customers Orders and Invoices.
ICT Security Specialist & Recruiter
IT Alliance Australia
02.2020 - 10.2020
- Protecting system by defining access privileges, control structure and resources to minimize the risk of security threats
- Maintain a record of spam emails by taking feedback from all employees
- Installing, configuring, updating, and maintaining security software in order to protect the websites and client’s project
- Develop Recovery procedures, maintain back up to date
- Maintaining an expertise by Updating knowledge and skills of latest technology used for network security for developing and implementing the security standards
- Upgrading system by installing new Security software.
Education
University of Sydney
Sydney, NSWSkills
- Office Management
- Scheduling and calendar management
- Records Management
- Documentation and control
- Scheduling appointments
- Mail handling
- Microsoft Word
- Invoice Processing
- Filing
- Appointment Scheduling
Attributes
- Reporting and written communication skills
- Problem solving and use of initiative.
- Strong learning ability
- Time management skills
- Enthusiastic, hardworking, and eager to learn.
- Computer skills - MS word, Presentation and excel.
References
Katlin- 047812 885
Manjot- 0414 243 480
Availability
Immediate Start.
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Administrative Officer
ENT Clinic
01.2024 - Current
Team Leader and Assistant Manager
G8 Education
04.2021 - 07.2023
ICT Security Specialist & Recruiter
IT Alliance Australia
02.2020 - 10.2020
University of Sydney
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