Gagan Deep Singh
Melbourne,VIC
Summary
Dynamic professional with a proven track record at Capital Transport Ltd, excelling in customer service and delivery logistics. Expert in telecommunications installation and network troubleshooting, I have successfully enhanced client satisfaction and operational efficiency. Adept at performance monitoring and team leadership, I drive business growth through strategic planning and superior service delivery.
Overview
10
10
years of professional experience
Work History
Owner Driver 2 Ton Van
Capital Transport Ltd
Laverton, Melbourne Vic
03.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Identified new opportunities for growth, expansion, and diversification.
- Monitored performance of personnel against goals set forth by the company.
- Maintained relationships with existing clients by providing superior customer service.
- Delivered goods to specified destinations in a timely manner.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
Telecommunications Technician
Delle Service Providers Ltd
Auckland , AUCKLAND
06.2015 - 11.2023
- Performed regular maintenance checks on telecom equipment to ensure proper functioning.
- Troubleshot network issues to identify root causes of problems.
- Replaced faulty components in telecommunications systems as needed.
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
- Laid out cabling plans and ran through buildings to desired locations.
- Installed, set up, and repaired devices and system components.
- Managed installation of fiber optic cables and systems, ensuring compliance with industry standards.
Education
Some College (No Degree) - Electronics And Telecommunications Level 6
Queens Academic Group
New Zealand Some College (No Degree) - Business Management Level 6
Institute of Applied Learning
New Zealand Skills
- Customer service
- Order fulfillment
- Delivery logistics
- Performance monitoring
- Network troubleshooting
- Telecommunications installation
- Business management
- Cabling infrastructure
- Equipment maintenance
- Time management
- Team leadership
- Small business operations
- Verbal and written communication
Languages
English
Professional
Hindi
Professional
Timeline
Owner Driver 2 Ton Van
Capital Transport Ltd
03.2024 - Current
Telecommunications Technician
Delle Service Providers Ltd
06.2015 - 11.2023
Some College (No Degree) - Electronics And Telecommunications Level 6
Queens Academic Group
Some College (No Degree) - Business Management Level 6
Institute of Applied Learning
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