GaganDeep Singh
Edmondson Park,NSW
Summary
Highly motivated international student with one year of experience in the hospitality industry and a strong foundation in information technology. Demonstrated ability to quickly learn new computer skills and technologies. Seeking a receptionist position to utilize excellent customer service abilities, strong computer skills, and organizational talents to contribute to the smooth operation of the front desk. Background in various office settings, knowledgeable about security, service, and clerical requirements. Capable of handling multiple simultaneous tasks with excellent time management abilities and a resourceful approach.
Overview
2
2
years of professional experience
Work History
Entry-level-receptionist
the Indian Restaurant,
06.2023 - Current
- Managed approximately 90-100 incoming calls, emails and faxes per day from customers.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Sous Chef
the Indian Restaurant,
01.2023 - 06.2023
- Managed approximately 100 incoming calls, emails and faxes per day from customers.
- Greeted and assisted customers in professional and courteous manner, ensuring positive dining experience
- Managed customer orders, handled cash transactions, and provided front desk support, effectively greeting and directing visitors
- Scheduled and confirmed reservations for guests, ensuring smooth and organized dining service
- Answered incoming calls, transferred calls, and took detailed messages when necessary
- Maintained cleanliness and organization of kitchen, dining, and front desk areas, including stocking supplies and managing inventory
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Education
Bachelor of Information Technology - Information Technology
SISTC
Sydney, NSW07.2024
Skills
- Excellent phone etiquette
- Professional
- Proficient in Microsoft Office
- Staff Motivation
- File Management
- Data Entry
- Bookkeeping
- Security understanding
- Customer/Client relations
- Telephone skills
- Verbal and written communication
Emailaddress
gagancheema2717@gmail.com
Phonenumber
0424152506
Personal Information
- Date of Birth: 12/27/03
- Nationality: INDIA
Timeline
Entry-level-receptionist
the Indian Restaurant,
06.2023 - Current
Sous Chef
the Indian Restaurant,
01.2023 - 06.2023
Bachelor of Information Technology - Information Technology
SISTC
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