Gagandeep Kaur Aulakh
55 Karuah Street,NSW
Summary
Community Support Worker dedicated to enhancing client well-being through personalized care plans and effective support coordination. Cultivates strong relationships with clients and families, ensuring a collaborative approach to service delivery that respects individual needs and preferences.
Overview
5
5
years of professional experience
Work History
Community Worker
P2P care services
Sydney, NSW
09.2026 - Current
- Assisted community access, appointments, and social activities for vulnerable clients.
- Preparing submissions for funding and resources, and reports to government bodies and other agencies
- Monitoring and reporting on the progress of client, referring clients to agencies
- Assessing community need for resources for health, welfare, housing, employment, training and other facilities and services liaising with community groups.
- Supporting participants in overcoming barriers to accessing community services and promoting their independence, social inclusion and active participation in community activities
- Monitoring and reviewing participants' engagement with community and welfare services, documenting their progress and identifying necessary adjustments to support arrangements to achieve their individual goal.
- Coordinating service referrals and liaising with community organisations, welfare agencies and relevant service providers to ensure effective support delivery.
Support coordinator - Community Worker
P2P service
Melbourne, VIC
07.2024 - 07.2025
- Build effective relationships with clients and their families while maintaining appropriate
and professional boundaries. - Planing, developing and implementing support programs.
- Coordinating referrals and access to community-based support services, including disability support providers, health and allied health services, recreational programs and other relevant welfare services
- Liaising with community organisations, NDIS providers, allied health professionals and other relevant stakeholders to coordinate integrated support arrangements addressing participants' individual needs.
- Coordinating service referrals and liaising with community organisations, welfare agencies and relevant service providers to ensure effective support
- Communicated support updates to stakeholders using professional, simple language.
- Manage client issues and complaints with respect and fairness whilst following USS’s policies and procedures
- Maintained regular contact with clients to support their needs and monitored and reporting on progress of client.
- Maintain a working log of all contacts with clients, families/carers and support services within a P2P Services Pty Ltd database.
- Preparation of submissions fund and resources for all support services provided to clients.
- Facilitated communication between clients, families, and community resources.
- Monitoring participant progress, reviewing support arrangements and maintaining relevant service records and documentation
Community Service Volunteer
Australian Filipino Community Services
02.2023 - 06.2023
- Assisted in organizing community events for local Filipino residents.
- Provided support to team members during outreach initiatives and cultural programs.
- Coordinated logistics for workshops promoting Filipino heritage and traditions.
- Engaged with community members to address their needs and concerns.
Community Service Volunteer
The Break Inc
05.2022 - 07.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
Home Support Worker
Hertiage Age Care
09.2021 - 04.2022
- Communicate with clients to understand their goals and ambitions.
- Assist clients to discover and overcome their personal barriers and set goals
- Monitor and evaluate the progress of participants
- Help in the development of motivation and skills.
- Keep records and documentation and prepare the reports within NDIS framework
Education
Advanced Diploma of Civil Engineeering Draftsperson -
Aspen college
06-2024
Diploma of Community Services -
06-2023
Skills
- Time management and organization
- Interpersonal communication
- Understanding of mandatory reporting laws
- Treatment plans and counselling strategies
- Case management
- Experience in developing person-centred plans
- Care coordination
- Community outreach
- Conflict resolution
Fieldwork Placement
- The Break Inc,
- Australian Filipino Community Services,
Timeline
Community Worker
P2P care services
09.2026 - Current
Support coordinator - Community Worker
P2P service
07.2024 - 07.2025
Community Service Volunteer
Australian Filipino Community Services
02.2023 - 06.2023
Community Service Volunteer
The Break Inc
05.2022 - 07.2022
Home Support Worker
Hertiage Age Care
09.2021 - 04.2022
Advanced Diploma of Civil Engineeering Draftsperson -
Aspen college