Gagandeep Kaur Brar
Noble Park North,VIC
Summary
Proven track record of enhancing customer satisfaction at Hello Fresh through efficient route planning and timely deliveries. Adept in problem-solving and adaptability, with a strong foundation in teamwork and customer service. Demonstrated ability to improve operational efficiency and foster positive outcomes in high-pressure environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level personal carer position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Hello Fresh
02.2019 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Waitress Trainee
Tivoli Restaurant
08.2016 - 08.2018
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Actively listened customer feedback suggestions implemented improvements response their comments.
Receptionist
Auto Salon
09.2013 - 02.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Registered Nurse
Adesh Institute of Medical Sciences & Research
01.2010 - 12.2012
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Education
Diploma In Nursing And Midwifery (3.5 Yrs.) - Nursing
Baba Farid Medical University
Faridkot, Punjab, India06.2010
Grade 12 - English, Biology, Physics, Chemistry
Govt Girls Sen School
Punjab, India03.2010
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Problem-solving
- Adaptability and flexibility
- Physical stamina
- Time management skills
- Dependable and reliable
Certification
Certificate 3 in Aged and Individual care
Chisholm Institute, Berwick
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Professional Working
Timeline
Delivery Driver
Hello Fresh
02.2019 - 08.2022
Waitress Trainee
Tivoli Restaurant
08.2016 - 08.2018
Receptionist
Auto Salon
09.2013 - 02.2014
Registered Nurse
Adesh Institute of Medical Sciences & Research
01.2010 - 12.2012
Certificate 3 in Aged and Individual care
Chisholm Institute, Berwick
Diploma In Nursing And Midwifery (3.5 Yrs.) - Nursing
Baba Farid Medical University
Grade 12 - English, Biology, Physics, Chemistry
Govt Girls Sen School
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