Gahyeon Moon
Eastwood,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
13
13
years of professional experience
Work History
Staff, Baskin Robbins
Baskin Robbins Ice Cream
06.2011 - 12.2012
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills.
- Handled cash and card transactions
- Store organization and cleanliness
- Received a perfect score from mystery shoppers, awarded a scholarship
Sales Associate, Baseball Stadium
Baseball Stadium
04.2013 - 10.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved rapid wage increase due to high performance evaluations
Registered Nurse, Intensive Care Unit
Ewha Womans University Mockdong Hospital
04.2015 - 07.2016
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Administered medications and treatments as prescribed by physicians.
Registered Nurse, Mental Health Nurse
Ewha Womans University Mockdong Hospital
08.2016 - 12.2023
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Education
Bachelor of Nursing - Nursing
Ewha Womans University
Seoul02.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Active Listening
- Cash Handling
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Registered Nurse, Mental Health Nurse
Ewha Womans University Mockdong Hospital
08.2016 - 12.2023
Registered Nurse, Intensive Care Unit
Ewha Womans University Mockdong Hospital
04.2015 - 07.2016
Sales Associate, Baseball Stadium
Baseball Stadium
04.2013 - 10.2014
Staff, Baskin Robbins
Baskin Robbins Ice Cream
06.2011 - 12.2012
Bachelor of Nursing - Nursing
Ewha Womans University
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