Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Activities
Personal Information
Timeline
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Gaia Bertolini

Gaia Bertolini

Cairns,Australia

Summary

Dynamic 25 years old physiotherapist focused on enhancing patient well-being, currently expanding English language skills in Australia. Proven experience in hospitality, consistently ensuring clients feel at home during their dining experiences. Demonstrates a proactive attitude, adaptability, and a commitment to supporting team goals and organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waitress

Ormeggio at the Spit
Mosman, Sydeney, NSW
03.2025 - 05.2025
  • Welcoming guests with courtesy and guiding them to their table.
  • Explaining the menu in detail and suggesting food.
  • Being discreet yet attentive, anticipating guests’ needs without being intrusive.

Waitress

Pizzeria DeVita
Manly, Sydney, NSW
03.2025 - 05.2025
  • Assisted in seating guests at tables or booths.
  • Provided accurate change for cash transactions using a cash register system.
  • Answered questions about menu items, ingredients, and pricing.
  • Took orders for food and drinks and delivered them to guests.

Physiotherapist

Hopitaly Vezo
Andavadoaka, Madagascar
12.2024 - 01.2025

Physiotherapist

Fisioterapicamente
03.2024 - 11.2024

Physiotherapist

Hopitaly Vezo
Andavadoaka, Madagascar
12.2023 - 01.2024

Waitress

San Carlo Restaurant
Chiuro, Italy
07.2023 - 11.2023
  • Presented food and beverages to guests at tables.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Presented menus and answered questions regarding items.
  • Took orders for food and drinks and delivered them to guests.
  • Processed payments accurately using cash registers or POS systems.

Waitress, Assistant Cook

Rifugio Saoseo
Poschiavo, Switzerland
09.2021 - 10.2021
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Presented food and beverages to guests at tables.
  • Trained new employees to perform duties.
  • Processed payments accurately using cash registers or POS systems.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.

Waitress

Agriturismo Santa Maria
Montagna in Valtellina, Italy
09.2020 - 08.2021
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Waitress Trainee

Trattoria Olmo
Sondrio, Italy
12.2018 - 01.2019
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Responded to ad hoc cleaning duties at end of shift.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Ice Cream Server

Gelateria K2
Sondrio, Italy
06.2018 - 08.2018
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Operated cash register and handled financial transactions with accuracy.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.

Education

Bachelor of Science - Physioterapy

Università Degli Studi Di Milano
Milano, IT
11.2023

High School Diploma -

Liceo Scientifico "Carlo Donegani"
Sondrio
01.2019

Skills

  • Strong multitasking
  • Cleanliness
  • Reliability and punctuality
  • Guest relations

Certification

RSA Certification

Languages

  • Italian, First Language
  • English, Upper Intermediate (B2)
  • German, Beginner (A1)
  • Malagasy, Beginner (A1)

Awards

  • Winner of Italian Mountain Running Championship
  • 2016
  • 2019

Activities

  • Athletics (mid-distance and long distance)
  • Mountaineering
  • Alpine skiing
  • Trekking
  • Travelling

Personal Information

Age: 25

Timeline

Waitress

Ormeggio at the Spit
03.2025 - 05.2025

Waitress

Pizzeria DeVita
03.2025 - 05.2025

Physiotherapist

Hopitaly Vezo
12.2024 - 01.2025

Physiotherapist

Fisioterapicamente
03.2024 - 11.2024

Physiotherapist

Hopitaly Vezo
12.2023 - 01.2024

Waitress

San Carlo Restaurant
07.2023 - 11.2023

Waitress, Assistant Cook

Rifugio Saoseo
09.2021 - 10.2021

Waitress

Agriturismo Santa Maria
09.2020 - 08.2021

Waitress Trainee

Trattoria Olmo
12.2018 - 01.2019

Ice Cream Server

Gelateria K2
06.2018 - 08.2018

Bachelor of Science - Physioterapy

Università Degli Studi Di Milano

High School Diploma -

Liceo Scientifico "Carlo Donegani"

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Gaia Bertolini