GAIA ZANCHI
PERTH, WANDI,WA
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Hardworking electrician specializing in rescue equipment such as sirens, speakers and flashing lights.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2025
2025
years of professional experience
Work History
Administrative Assistant
911ITALIA s.r.l.s
PRATO, TUSCANY, ITALY
09.2023 - 03.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Warehouse Worker
INDIAUNOZERO srl
PRATO, TUSCANY, ITALY
09.2022 - 05.2023
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
- Repaired or replaced worn or defective parts using hand tools and power tools.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
Waitress Trainee
L'ARCIMBOLDA BIOFOOD
PRATO, TUSCANY, ITALY
06.2019 - 03.2020
- Learned to properly handle cash transactions and process credit card payments.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Conducted table-side service when necessary such as carving meats or serving desserts.
- Followed safety protocols when handling hot plates or sharp objects.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Operated POS terminals to input orders, split bills and calculate totals.
Volunteer
CIRCOLO BONISTALLO
POGGIO A CAIANO, PRATO, TUSCANY, ITALY
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Followed safety protocols when handling hot plates or sharp objects.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
ITS TULLIO BUZZI
PRATO, TUSCANY07-2022
Skills
- Document Control
- Database Management
- Expense Reporting
- Data Entry
- Invoice Processing
- Phone call answering
- Package routing
- Data Collection
- Quality Assurance
- Voltmeter use
- Electrical Repairs
- Order Taking
- Food presentation
- Table Setting
- Daily specials memorization
- Table resetting
Languages
Italian
Native/ Bilingual
English
Professional
Timeline
Administrative Assistant
911ITALIA s.r.l.s
09.2023 - 03.2024
Warehouse Worker
INDIAUNOZERO srl
09.2022 - 05.2023
Waitress Trainee
L'ARCIMBOLDA BIOFOOD
06.2019 - 03.2020
Volunteer
CIRCOLO BONISTALLO
High School Diploma -
ITS TULLIO BUZZI
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