Gail Bookie
Summary
Accomplished in enhancing customer experiences at Barcaldine Cornetts IGA, I excel in customer service and cash management, demonstrating strong work ethic and empathy. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
8
8
years of professional experience
Work History
Cashier
Barcaldine Cornetts IGA
07.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Mobil Barcaldine Roadhouse
06.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Restocked and organized merchandise in front lanes.
Kitchen Hand/Assistant Cook
Mobil Barcaldine Roadhouse
05.2023 - 11.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Receptionist Sale Assistant
Barcaldine Homestead Caravan Park
04.2017 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Barcaldine Homestead Caravan Park
04.2017 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Kitchen Hand
Alpurrurulam Warte Store
12.2015 - 08.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
High School Diploma -
Gin Gin State High School
Gin Gin, QLD11.2015
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash handling and management
Timeline
Cashier
Barcaldine Cornetts IGA
07.2023 - 11.2023
Cashier
Mobil Barcaldine Roadhouse
06.2023 - 11.2023
Kitchen Hand/Assistant Cook
Mobil Barcaldine Roadhouse
05.2023 - 11.2023
Receptionist Sale Assistant
Barcaldine Homestead Caravan Park
04.2017 - 05.2023
Cashier
Barcaldine Homestead Caravan Park
04.2017 - 05.2023
Kitchen Hand
Alpurrurulam Warte Store
12.2015 - 08.2016
High School Diploma -
Gin Gin State High School
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