Hi, I’m
Sajika Gainju
Sydney,NSW
Summary
Dedicated and results-oriented professional with a proven track record of adept multitasking and a commitment to excellence. Possessing superior organizational skills and a strong work ethic, thriving in collaborative environments where teamwork is valued. Known for problem-solving abilities and resourceful approach, always prepared to tackle any challenge to support team objectives, my reputation for reliability and proactive mindset ensures consistent contributions to a positive team dynamic and drives towards success
Overview
3
years of professional experience
Work History
Woolworth supermarket
Online Member
07.2021 - Current
Job overview
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Improved team efficiency by streamlining communication processes and implementing collaborative tools.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Strengthened team collaboration through regular meetings, sharing best practices, and offering constructive feedback.
- Managed multiple projects simultaneously while maintaining attention to detail and meeting deadlines consistently.
Sydney friend's burger
Assistant Manager
08.2021 - 11.2022
Job overview
- Developed detailed plans based on broad guidance and direction.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Established team priorities, maintained schedules and monitored performance.
- Developed strong working relationships with staff, fostering a positive work environment.
- Streamlined store operations for increased efficiency, implementing new processes and procedures and completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
paramatta mission
Volunteer Staff Member
08.2022 - 10.2022
Job overview
- Engaged with individuals using a positive attitude and mindset to foster meaningful interactions.
- Provided essential support by distributing food and other necessities to vulnerable populations.
- Demonstrated crowd management expertise by maintaining order and delivering clear instructions easily understood by attendees.
- Extended respect to all individuals accessing the organization's services, facilitating introductions to supervisors as needed.
- Established a welcoming and secure environment for visitors seeking assistance, ensuring their comfort and safety throughout their visit.
- Contributed to the timely preparation and distribution of essential items according to predetermined schedules.
- Cultivated connections with clients through empathetic interaction and effective communication.
- Assisted clients in navigating the social services system and accessing necessary resources to meet their needs.
Education
Australian Catholic University Sydney, NSWSydney, NSW
Bachelor of Business Administration
12.2023
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Problem solving and quick learner
- Positive Attitude
- Customer Communication
- Event Planning
- Creative Thinking
- Social media knowledge
- Project Management
- Team Training
- Attention to Detail
- Performance Improvement
- Team Building and Leadership
Leadership Experience
Sydney friend's burger, NSW,
Delegate tasks to staff members based on the daily requirements.
Hobbies and Interests
- Drawing
- Games
- Fixing equipments
Artistry | Editing"
Drawing serves as a creative outlet where I explore different techniques and styles, honing my skills over time. Editing allows me to refine and enhance content, leveraging my attention to detail and passion for precision to produce high-quality work
Timeline
Volunteer Staff Member
paramatta mission
08.2022 - 10.2022
Assistant Manager
Sydney friend's burger
08.2021 - 11.2022
Online Member
Woolworth supermarket
07.2021 - Current
Australian Catholic University Sydney, NSW
Bachelor of Business Administration
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