Galen Shanahan
Mount Compass,SA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
TDG Environmental
Lonsdale , SOUTH AUSTRALIA
03.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
State Manager
Patriot Environmental Management
Lonsdale , SA
02.2020 - 03.2022
- Set up, drive, and grow the Patriot Branded family within South Australia.
- Manage fleet maintenance and scheduling.
- Manage the Patriot Business in SA, develop, and implement the Business Plan.
- Meet budget and manage revenue, growth, and business costs.
- Manage staff of 30 personnel while maintaining low turnover and high morale.
- Provide reports for the finance team and GM.
- Compiling quotes/tenders, site meetings where required.
- Manage projects to meet time and budget requirements.
- Managed state-level budgeting and financial operations.
- Developed strategic plans to maximize operational efficiency within the region.
- Collaborated with other departments to ensure compliance with organizational policies and procedures.
- Monitored customer service levels in each location to ensure quality standards were met.
- Analyzed market trends to identify opportunities for growth in the region.
- Developed key relationships with local business leaders and community stakeholders.
State Manager
VAC Group
Lonsdale , SA
10.2010 - 02.2020
- Manage the VAC Group Business in SA, in both Vac Ex, Locate & survey, including resource allocation - utilisation - team development - HSEQ
- Develop & implement the Business Plan
- Meet budget and manage revenue, growth and business costs
- Manage staff of 52+ personnel while maintain low turnover and high morale
- Maintain KPI requirements, including fatigue management
- Provide reports for the finance team and GM
- Compiling of quotes/ tenders, site meetings where required
- Organize maintenance of fleet, servicing of equipment
- Maintain CRM Platform.
Education
Advanced Diploma -
Australian Institute of Management
12.2019
YR 12 competition -
Windaroo State School
12.2000
MBA -
Australian Insitute of Management
Adelaide, SASkills
- Analytical Thinking
- Team Leadership
- Organization
- Problem Solving
- Competent Locator
- Self-Starter
- Project Management
- Loss Prevention
- Workflow Planning
- Account Management
- P&L Management
- Staff Motivation
- Risk Mitigation
- Budget Development
Certification
- Advanced Diploma of Leadership & Management/ 2019
- Finance for Non-Finance Managers / 2018
- HR Open License
- Skid Steer License
- DBYD Accredited
- Cert 3 Driving Operations
- Chain of responsibility
- Fatigue Management
References
References available upon request.
Timeline
General Manager
TDG Environmental
03.2022 - Current
State Manager
Patriot Environmental Management
02.2020 - 03.2022
State Manager
VAC Group
10.2010 - 02.2020
Advanced Diploma -
Australian Institute of Management
YR 12 competition -
Windaroo State School
MBA -
Australian Insitute of Management
- Advanced Diploma of Leadership & Management/ 2019
- Finance for Non-Finance Managers / 2018
- HR Open License
- Skid Steer License
- DBYD Accredited
- Cert 3 Driving Operations
- Chain of responsibility
- Fatigue Management
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