Experienced and positive retail assistant with a track record of promoting customer loyalty, satisfaction, and sales through consultative techniques and attentive customer service. Proficient in product merchandising, payment processing, and store maintenance. Strong relationship-building skills, dedication, and dependability. Excellent organizational abilities and a superior work ethic contribute to efficient operations.
Hi, I’m
Humayra Tanzim Helal
Minto,NSW
Summary
Overview
5
years of professional experience
Work History
Woolworths SupermarketMinto, NSW
Retail Sales Associate
03.2024 - Current
Job overview
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
- Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
Minto Chicken CornerMinto, NSW
Retail Assistant
01.2023 - Current
Job overview
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed transactions accurately, balancing cash registers at the end of each shift.
Grill'dCampbelltown, NSW
Trainee
01.2022 - 05.2022
Job overview
- Shadowed senior team members to learn all related jobs and tasks.
- Facilitated practical application of newly acquired skills through real-world scenarios and role-playing exercises.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
TutoringMinto
Freelance Tutoring
01.2020 - 01.2021
Job overview
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
Education
TAFE
Certificate IV from Information Technology
07.2025
University Overview
University of New England
Certificate II from Legal Studies
10.2023
University Overview
Western Sydney University
Bachelor of Arts from Primary Education
2022
University Overview
Macquarie Fields High School
Completed HSC
01.2021
University Overview
Skills
- Dispute Mediation
- Inventory Management
- Strong Communication and Interpersonal Skills
- Flexible Schedule
- Conflict Resolution
- Policy and Procedure Adherence
- Customer Service
Languages
Bengali
English
Timeline
Retail Sales Associate
Woolworths Supermarket
03.2024 - Current
Retail Assistant
Minto Chicken Corner
01.2023 - Current
Trainee
Grill'd
01.2022 - 05.2022
Freelance Tutoring
Tutoring
01.2020 - 01.2021
TAFE
Certificate IV from Information Technology
University of New England
Certificate II from Legal Studies
Western Sydney University
Bachelor of Arts from Primary Education
Macquarie Fields High School
Completed HSC