Sabitri Bartaula Pathak
Collinswood,Australia
Summary
Resourceful Store Team Member with background in retail and customer service. Demonstrated strength in maintaining store cleanliness, stocking shelves, and processing transactions accurately. Skilled in fostering positive relationships with customers to promote customer satisfaction and loyalty. Proven impact on enhancing store operations and contributing to team success.
Overview
13
13
years of professional experience
Work History
RESTAURANT WAITRESS
Sportivo Woodfire Kitchen
06.2024 - 09.2024
- Greeted customers as they entered the restaurant and provided them with menus
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system
- Advised guests on specials and menu items, including ingredients and preparation methods
CUSTOMER SERVICE TEAM MEMBER
Bhat Bhateni Supermarket
06.2019 - 10.2023
- Greeted customers and provided prompt, courteous service
- Responded to customer inquiries via phone, email and in-person
- Processed payments using cash registers and credit card machines
- Resolved customer complaints in a timely manner
- Built relationships with customers through friendly conversations
- Performed quality control checks on all incoming goods
- Organized promotional events for customers
- Answered customer inquiries with courtesy and accuracy
STORE TEAM MEMBER
De Astha Departmental Store
10.2011 - 05.2019
- Assisted in stocking shelves with merchandise
- Operated cash register to process sales transactions
- Organized and maintained store displays
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records
- Processed returns and exchanges according to company policy
Education
Bachelor of Business Studies -
Tribhuvan University
03.2019
Skills
- Customer Service
- Check processing
- Cash Handling
- POS System Operation
- Stock Rotation
- Shelf Stocking
- Product display
- Stock replenishment
- Store maintenance
References
Yash Sainy, 0473628160, Sandwich Artist, OTR Clearance Park
Languages
English
Professional Working
Timeline
RESTAURANT WAITRESS
Sportivo Woodfire Kitchen
06.2024 - 09.2024
CUSTOMER SERVICE TEAM MEMBER
Bhat Bhateni Supermarket
06.2019 - 10.2023
STORE TEAM MEMBER
De Astha Departmental Store
10.2011 - 05.2019
Bachelor of Business Studies -
Tribhuvan University
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