Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Ramli Abdullah

Dandenong,VIC

Summary

Dynamic and results-oriented professional with extensive experience in facility maintenance and customer service, notably with Ryan Cleaning Service. Excelled in streamlining processes and enhancing customer satisfaction through effective communication and problem-solving. Skilled in kitchen and carpet cleaning, consistently surpassing performance targets. Demonstrated ability to manage diverse shipments, ensuring operational excellence.

Overview

1
1
year of professional experience

Work History

Cleaning Assistant

Ryan Cleaning Service
Dandenong, VIC
07.2024 - 09.2024
  • Improved customer experience through consistent maintenance of common areas such as restrooms, lobbies, and break rooms.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Streamlined clearing processes by implementing efficient filing and documentation systems.
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Consistently met or exceeded performance targets for clearance turnaround times, contributing to the company''s reputation for excellent service delivery.
  • Handled various types of shipments including air, sea, rail, and road transportation modes while adhering to strict deadlines for completion of required tasks.

Coldstore Box

Reliable Recruitment Pty Ltd
Pakenham, VIC
10.2023 - 07.2024
  • Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
  • Demonstrated strong attention to detail when handling fragile or delicate items during the bagging process, minimizing potential damage or breakage incidents.
  • Managed timely and effective replacement of damaged or missing products.
  • Conducted interviews by following stringent guidelines and confidentiality laws.

Education

English

Noble Park English Language School
Noble Park, VIC
12.2021

Skills

  • Kitchen Cleaning
  • Carpet cleaning
  • Waste disposal
  • Window Cleaning
  • Customer Service

Timeline

Cleaning Assistant

Ryan Cleaning Service
07.2024 - 09.2024

Coldstore Box

Reliable Recruitment Pty Ltd
10.2023 - 07.2024

English

Noble Park English Language School
Muhammad Ramli Abdullah