Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Ramli Abdullah

Dandenong,VIC

Summary

Dynamic and results-oriented professional with extensive experience in facility maintenance and customer service, notably with Ryan Cleaning Service. Excelled in streamlining processes and enhancing customer satisfaction through effective communication and problem-solving. Skilled in kitchen and carpet cleaning, consistently surpassing performance targets. Demonstrated ability to manage diverse shipments, ensuring operational excellence.

Overview

1
1
year of professional experience

Work History

Cleaning Assistant

Ryan Cleaning Service
07.2024 - 09.2024
  • Improved customer experience through consistent maintenance of common areas such as restrooms, lobbies, and break rooms.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Streamlined clearing processes by implementing efficient filing and documentation systems.
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Consistently met or exceeded performance targets for clearance turnaround times, contributing to the company''s reputation for excellent service delivery.
  • Handled various types of shipments including air, sea, rail, and road transportation modes while adhering to strict deadlines for completion of required tasks.

Coldstore Box

Reliable Recruitment Pty Ltd
10.2023 - 07.2024
  • Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
  • Demonstrated strong attention to detail when handling fragile or delicate items during the bagging process, minimizing potential damage or breakage incidents.
  • Managed timely and effective replacement of damaged or missing products.
  • Conducted interviews by following stringent guidelines and confidentiality laws.

Education

English

Noble Park English Language School
Noble Park, VIC
12.2021

Skills

  • Kitchen Cleaning

  • Carpet cleaning

  • Waste disposal

  • Window Cleaning

  • Customer Service

Timeline

Cleaning Assistant

Ryan Cleaning Service
07.2024 - 09.2024

Coldstore Box

Reliable Recruitment Pty Ltd
10.2023 - 07.2024

English

Noble Park English Language School

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Muhammad Ramli Abdullah