Ganesh Kanhukatla
Sydney
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Offering reliable and organized approach, eager to learn and develop in fast-paced delivery environment. Delivers ability to quickly understand route optimization and basic vehicle maintenance. Ready to use and develop communication and organizational skills in this role.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon flex
03.2023 - Current
- Package Pickup – Collect parcels from an Amazon delivery station or partner store
- Timely Deliveries – Deliver packages to customers within the designated time window
- Route Navigation – Use the Amazon Flex app and GPS to find the best delivery routes
- Customer Interaction – Provide friendly and professional service when handing off packages
- Vehicle Maintenance – Ensure your own vehicle is in good condition for deliveries
- Adhering to Safety Rules – Follow road safety and delivery policies set by Amazon
- Scanning & Documentation – Use the app to scan packages and confirm successful deliveries
- Handling Issues – Report delivery obstacles like incorrect addresses or package returns
- Operated light trucks to deliver loads as far as [Number] miles from home location.
Customer Service Representative
AMPOL
01.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
- Offering advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services, and company information
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Masters - MASTER OF INFORMATION TECHNOLOGY SYSTEMS
VICTORIA INSTITUTE OF TECHNOLOGY
Sydney06.2025
B.COM - Computers
GITAM
01-2021
Skills
- Customer Relations
- MS office (Word, Excel)
- Google Studio
- Excel
- Basics on SQL
- Data Analysis
- Digital Marketing
Timeline
Delivery Driver
Amazon flex
03.2023 - Current
Customer Service Representative
AMPOL
01.2022 - 01.2023
Masters - MASTER OF INFORMATION TECHNOLOGY SYSTEMS
VICTORIA INSTITUTE OF TECHNOLOGY
B.COM - Computers
GITAM
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