Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic
Ganesh Kumar Dahal

Ganesh Kumar Dahal

west ryde,NSW

Summary

Experienced and results-driven Shift Supervisor at Hungry Jack’s, with a proven track record of growth and dedication since joining as an early crew member in August 2022. Progressed through the ranks from Crew Member to Crew Coach and currently serving as Shift Supervisor. Demonstrated strengths in leadership, team development, operations oversight and delivering exceptional customer service. Now relocating from Sydney to Darwin to pursue a master’s degree, seeking to continue contributing to the Hungry Jack’s team in a new location while advancing academic and professional goals.

Developed leadership and operational management skills in fast-paced environment. Demonstrated ability to coordinate teams, manage schedules, and optimize inventory processes. Looking to transition into new field by leveraging these transferable skills to achieve impactful results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Shift Supervisor

Hungry Jack's
06.2024 - Current
  • Oversee daily restaurant operations, ensuring efficiency, cleanliness, and high-quality customer service.
  • Lead, train, and motivate team members to achieve operational targets and maintain service standards.
  • Handle customer inquiries and resolve complaints effectively, ensuring customer satisfaction.
  • Manage inventory control, cash handling, and compliance with company policies and procedures.

Crew Coach

Hungry Jack's
09.2023 - 06.2024
  • Provided comprehensive training and mentoring for crew members to enhance operational efficiency and team performance.
  • Supported supervisors in managing restaurant activities and ensuring smooth shift transitions.
  • Assisted in hiring processes, including onboarding and training new employees.

Crew Member

Hungry Jack's
08.2022 - 09.2023
  • Delivered exceptional customer service in a fast-paced environment, managing orders with speed and accuracy.
  • Performed versatile roles including cooking, cashier operations, and maintaining cleanliness and hygiene.
  • Demonstrated adaptability and teamwork to consistently meet restaurant standards.

Education

Bachelor - Information Technology

Victoria University
Sydney, NSW
06.2025

Skills

  • Leadership & Staff Development
  • Exceptional Customer Service
  • Task Prioritization & Effective Delegation
  • Financial Operations & Cash Handling
  • Inventory Management & Stock Control
  • Conflict Resolution & Problem-Solving
  • Shift Planning & Time Management
  • Food Safety & Workplace Health Compliance
  • Strategic Waste Control & Cost Efficiency
  • Crew Training & Onboarding
  • Communication & Team Collaboration
  • Critical-Free & REV-Ready Shift Execution
  • Guest Obsession & Upselling Focus
  • Have a car and a NSW driving license

Accomplishments

  • Supervised team members leading with examples
  • Collaborated with team of for the achievement of sales target and for the safety

Certification

  • License - for driving
  • Certified shift supervisor Hungryjacks
  • DId training for fire and first aid team srx for effective shift running

Languages

English
Full Professional

Interests

  • Coding and Programming
  • Adventure Travel
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Volunteer Work
  • Fundraising Events

Timeline

Certified Shift Supervisor

Hungry Jack's
06.2024 - Current

Crew Coach

Hungry Jack's
09.2023 - 06.2024

Crew Member

Hungry Jack's
08.2022 - 09.2023

Bachelor - Information Technology

Victoria University
Ganesh Kumar Dahal