Ganesh Lamsal
Sydney,Australia
Summary
A highly motivated BIT student with proven administrative experience, I possess a strong foundation in technology, problem- solving, and communication, eager to transition into a challenging tech role.
Overview
2
2
years of professional experience
Work History
Phone Repair Technician
Mobile Pitstop
11.2024 - Current
- Proficiently utilized specialized repair tools and testing equipment, consistently delivering high-quality repairs and developing valuable hands-on technical skills applicable to various IT support roles
Phone Repair Technician
Dr Boom Communications
11.2023 - 11.2024
- Diagnosed and repaired various smartphone issues including screen replacements, battery replacements, and software troubleshooting
- Utilized specialized repair tools and testing equipment to ensure quality of repairs, developing hands-on technical skills valuable for IT support
- Managed repair ticketing system and maintained detailed documentation of all repairs
Phone Repair Technician
Star Phones
11.2022 - 10.2023
- Greet customers warmly, assist them in identifying suitable products, and provide detailed information on features and benefits
- Address customer inquiries and concerns, providing solutions or directing them to appropriate channels
- Identify hardware and software issues in mobile devices through systematic testing and customer consultation
Education
Bachelors - Information Technology
King's Own Institute
02.2025
Skills
- Customer service
- Helpdesk
- Python
- Java
- Networking
- Research Analyst
- Android Development
- Communication skills
- XML
- IT Support
- Microsoft Azure
- ASPNET
- MVC
Timeline
Phone Repair Technician
Mobile Pitstop
11.2024 - Current
Phone Repair Technician
Dr Boom Communications
11.2023 - 11.2024
Phone Repair Technician
Star Phones
11.2022 - 10.2023
Bachelors - Information Technology
King's Own Institute
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