Ganesh Magar
Auburn
Summary
I am a motivated individual with outstanding interpersonal ability and exceptional customer service skills hoping to acquire some experience and knowledge in a new work environment. My flexibility allows me to be able to switch between many types of roles in hospitality with little training and I wish to prove to become a very valuable employee. Moreover, I am an experienced Customer Service Team Leader bringing a year of related experience. I am also familiar with dealing with customers and food preparations and eager to give my utmost effort to support the business and customer needs.
Overview
6
6
years of professional experience
Work History
Store Manager
Euro Garage
11.2022 - 03.2024
- Receiving and managing invoices, along with the administration of all paperwork pertaining to the store's financial performance.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Team Leader
Hungry Jacks
01.2020 - 04.2022
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Receptionist
Lords Eco Inn
09.2017 - 01.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelors of Accounting - Accouting
Crown Institute of Higher Education
North Sydney07.2022
Skills
- Outstanding Communication Skills
- Sales Professional
- Staff Training
- Culture Development
- Staff Supervision
- Multitasking and Organization
References
Available upon request.
Timeline
Store Manager
Euro Garage
11.2022 - 03.2024
Team Leader
Hungry Jacks
01.2020 - 04.2022
Receptionist
Lords Eco Inn
09.2017 - 01.2019
Bachelors of Accounting - Accouting
Crown Institute of Higher Education
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