ALVERNO CHELOTE

Accomplished professional with management experience in administrative roles. Demonstrated strengths include strategic planning, process improvement, and staff development. Previous work has resulted in streamlined operations, enhanced productivity, and improved team performance. Committed to fostering efficient, collaborative environments that propel business success.

• Successfully reduced patient wait times by 30% through process improvements and enhanced scheduling workflows.
• Increased clinic profitability by 10% through optimization of billing procedures and revenue cycle management.
• Spearheaded the implementation of an EMR system, reducing administrative errors by 50% and enhancing patient data accuracy.
• Achieved full compliance with Medicare billing standards, ensuring zero deficiencies during routine audits.
• Development of training programs and standard operating procedures for the use of EHR and PM systems.
• Helped raise awareness of Lymphoedema and Lipoedema, resulting in clinic visits and a 53.5% increase in referral-based appointments in 6 months.
• Mastered ZOHO powered Trainer Central software to create an Australian Lymphedema Association accredited lymphedema training course for healthcare professionals.

Company Name: Lymph and Floor Physio 

Name: Amelia Chan 

Designation: Principal Physiotherapist 

Phone Number: 0411 629 929 

Email ID: amelia@lymphandfloorphysio.com.au

Company Name: Oedema Institute

Name: Eve Hongsap

Designation: Myotherapist

Phone Number: 0406 955 286

Email ID: eve.hongsap@oedemainstitute.com