Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ganesh Basnet

Roxburgh Park,VIC

Summary

Dedicated and compassionate professional with a background in support work and customer service. Experienced in providing care and assistance to individuals with diverse needs, including autism. Skilled in communication, problem-solving, and behavior management. Adept at collaborating in multidisciplinary teams and delivering high-quality service in fast-paced environments. Seeking a role where I can leverage my experience to positively impact the lives of others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Nora Home Care
10.2023 - Current
  • Provide one-on-one support to children with autism in the community setting
  • Assist with daily activities, including meal times, personal care, and recreational activities
  • Implement individualized support plans to meet the unique needs of each child
  • Support children in developing social skills and promoting independence
  • Collaborate with families, caregivers, and other professionals involved in the child's care
  • Maintain accurate records and documentation
  • Ensure the safety and well-being of the children at all times
  • Attend training sessions and workshops to enhance knowledge and skills in autism support.

Sales Assistant

ALDI
02.2023 - 01.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

2IC Manager

Coles
08.2021 - 01.2023
  • Ran and managed picks for Coles Online
  • Selected and packed quality items for Coles Online customers
  • Ensured customer satisfaction with online orders
  • Organized Team Rosters for Coles Online
  • Assisted and interacted with customers
  • Met the company's KPIs.

Education

Construction Mangement - Mangement

RMIT
Melbourne, VIC
01.2027

Certificate IV in Disability -

Hammond Institute
Melbourne, VIC
12.2023

High School (Year 12) -

Aitken College
Melbourne, VIC
01.2022

Skills

  • Empathy and Compassion
  • Flexibility and Adaptability
  • Behavior Management
  • Team Collaboration
  • Problem-Solving
  • Effective Communication
  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support

Certification

Certificate IV in Disability

NDIS Worker Screening Check

Working with children check

First Aide - with CPR

NDIS Worker Orientation Module Certificate

Driver Licence

National police check

Timeline

Disability Support Worker

Nora Home Care
10.2023 - Current

Sales Assistant

ALDI
02.2023 - 01.2024

2IC Manager

Coles
08.2021 - 01.2023

Construction Mangement - Mangement

RMIT

Certificate IV in Disability -

Hammond Institute

High School (Year 12) -

Aitken College

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Ganesh Basnet