Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic
Ganokwon (Toon) Ngamtongkong

Ganokwon (Toon) Ngamtongkong

Safety Beach,Australia

Summary

Dynamic retail professional with a proven track record at UNIQLO, excelling in operations and customer service. Leveraged data analysis to enhance inventory management, achieving a 20% increase in sales. Skilled in collaboration and financial analysis, driving strategic initiatives that optimize performance and elevate customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Partner — Supervisor

UNIQLO
Melbourne
11.2024 - Current
  • Plan daily/weekly/monthly push items based on sales trends and SPSS-driven analyses; coordinate inventory levels to support targets.
  • Oversee store operations including stock control, visual standards, and team tasking; monitor sell-through and shrink.
  • Track inventory accuracy, conduct cycle counts, and resolve variances to maintain optimal on-hand availability.
  • Review P&L statement, income statement, and cash flow statements to analyse store expenses; identify cost-saving opportunities and support data-driven operational decisions.

Advanced Partner — Sales Assistant / Division Leader

UNIQLO
Melbourne
11.2023 - 11.2024
  • Led Back of House operations: replenishment, stockroom organization, and inventory integrity to ensure seamless sales floor support.
  • Delivered high-quality customer service, achieving strong customer satisfaction and loyalty.
  • Supported floor merchandising and rapid stock replenishment to maximize product availability.
  • Collaborated with the team to meet and exceed store sales targets while upholding company standards.
  • Level 3 Retail Award; proficient in POS and cash handling.

Senior Section Manager

Peninsula Grower
06.2020 - 09.2023
  • Managed a diverse team of 6, setting clear KPIs and coaching for performance.
  • Exceeded sales/production targets by 20% and reduced time-to-market by 50% through process improvements.
  • Developed monthly and annual dealer targets aligned with capacity and demand.
  • Designed and implemented a standardized production request process across the dealer network, improving visibility and throughput.

Waitress & Cashier

Ruby Modern Thai
02.2018 - 02.2020
  • Provided attentive table service, upsold appetizers, desserts, and beverages through menu knowledge and recommendations.
  • Managed POS transactions and cash handling with accuracy and speed.
  • Ensured a welcoming guest experience from seating to payment.

Education

Bachelor of Business Administration and Management - Management, Finance & Banking

Monash University
Clayton, VIC
11.2025

High School Diploma -

Dromana Secondary College
11.2021

Skills

  • Communication
  • Customer Service
  • Data & Analysis
  • Operations
  • Planning & Execution
  • Collaboration
  • Technical
  • Using AI
  • Microsoft Word
  • Microsoft Excel
  • Inventory management
  • Sales forecasting
  • Financial analysis
  • Sales strategy development

Certification

  • Responsible Service of Alcohol (RSA)
  • Certificate III in Retail

Projects

Inclusive Management Project, Monash University: Analyzed external inclusion opportunities and challenges, evaluated solution options, and recommended actionable steps to strengthen inclusive management practices.

Languages

English
Full Professional
Thai
Native/ Bilingual

Timeline

Senior Partner — Supervisor

UNIQLO
11.2024 - Current

Advanced Partner — Sales Assistant / Division Leader

UNIQLO
11.2023 - 11.2024

Senior Section Manager

Peninsula Grower
06.2020 - 09.2023

Waitress & Cashier

Ruby Modern Thai
02.2018 - 02.2020

Bachelor of Business Administration and Management - Management, Finance & Banking

Monash University

High School Diploma -

Dromana Secondary College

Similar Profiles

CREATE PROFILE
Ganokwon (Toon) Ngamtongkong