Gareth Cramond
Sunshine Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Technical Quality Assurance Manager
RDO Equipment
Richlands, Queensland
02.2020 - Current
Cramond
- The Role involves a technical resource for both internal and external customers by utilizing technical background, training and expertise to manage the creation and deployment of quality systems and training. Includes certification on the Company line of products. Working closely with Operations Managers and Service Managers, the role focuses on upskilling the workforce, developing training frameworks and ensuring the quality and standardization of the company’s training efforts.
Technical Manager, Mining and Pipeline Sales.
Vermeer Equipment Suppliers (South Africa)
Johannesburg, Gauteng
02.2007 - 02.2020
- Assembly, maintenance, servicing and rebuilding of machinery including, surface mining equipment, horizontal and tub style wood waste grinding equipment including, brush chippers, compost turners, utility tractors, horizontal drill rigs, specialty excavation and large pipeline horizontal directional drilling equipment and a selected range of farming implements.
- Validating all PDI and PSI (Pre-sales inspection) on all outgoing machinery.
- Quality control of outgoing equipment.
- Installation of additional electrical systems and accessories.
- Implementation of all OEM engine warranty registration submissions.
- Commissioning and providing operator and maintenance training for customers across all segments.
- Advise on all service and critical parts stock holding. Assisting customers within the Sub-Saharan African region with technical and all parts related enquiries both telephonically and with on-site support.
- Overseeing and validation of all outgoing quotations and customer follow up's.
- Compiling of all technical related aspects regarding tender applications.
- Training of technical staff.
- Technical support to other sales segments.
- Interviewing and recruitment of technical staff.
- Coordination and implementation of various exhibitions across the product range.
- 24 hour standby to all customers, sales staff and the technical team.
- Regular MANCO meetings. Sales forecasting.
- Implementation and inspection of service vehicle check sheets.
- Service department tooling asset register implementation and quality control.
- Nigeria Country Development – can be discussed in need, not elaborated on as not relative to position applied for.
Foreman, Branch and Operations Manager
Bosch Car Service – Hillfox, Rivonia and Alberton
Johannesburg, Gauteng
02.2004 - 01.2007
- Starter and alternator rebuilds.
- Fault finding and diagnostics.
- Rewiring of trucks, light duty vehicles including classic and sports cars, industrial and heavy duty equipment as well as farming equipment.
- Dual battery installations
- Car Audio system installations.
- Spot light installations.
- Electrical accessory installations.
- Vehicle tracking installations.
Education
GED -
MTA
Brisbane, QLD04.2021
GED -
MTA
Brisbane, QLD04.2021
GED -
(Umzunduzi) Technical College
Pietermaritzburg03.2002
High School Diploma -
John Orr Technical High School
Johannesburg12.1995
GED -
Plenty Training
Brisbane, QLDSkills
- Equipment Inspections
- Written and Verbal Communication
- Analytical Problem-Solving
- Maintenance Planning
- Quality Systems
- Data Analysis
- Quality Standards Determination
- Goals Setting
- Attention to Detail
- Work Planning and Prioritization
- Operation Monitoring
- Project Management
- Progress Reporting
- Quality Assurance Experience
- Employee Training
- Complaint Resolution
- Customer Service
- Performance Monitoring
- Staff Supervision
- Process Documentation
- Quality Control
- Employee Recruitment
- System Development
- Microsoft Suite - Proficient
- Strong technical acumen
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Technical Quality Assurance Manager
RDO Equipment
02.2020 - Current
Technical Manager, Mining and Pipeline Sales.
Vermeer Equipment Suppliers (South Africa)
02.2007 - 02.2020
Foreman, Branch and Operations Manager
Bosch Car Service – Hillfox, Rivonia and Alberton
02.2004 - 01.2007
GED -
MTA
GED -
MTA
GED -
(Umzunduzi) Technical College
High School Diploma -
John Orr Technical High School
GED -
Plenty Training
Similar Profiles
Cole HeffingtonCole Heffington
Inside Sales Representative at RDO EquipmentInside Sales Representative at RDO Equipment
Brady DahlstromBrady Dahlstrom
Transactional Account Manager at RDO Equipment Co.Transactional Account Manager at RDO Equipment Co.
Diego VillanuevaDiego Villanueva
Diesel Technician at RDO Equipment/JOHN DEERE (928) 923-9611Diesel Technician at RDO Equipment/JOHN DEERE (928) 923-9611