With a proven track record at Garth's Gardens, I excel in client management and problem-solving, ensuring projects exceed expectations. My leadership at NMT Electrodes significantly boosted revenue by streamlining processes, showcasing my adaptability and strategic planning skills. Committed to continuous improvement and client satisfaction, I thrive in dynamic environments, driving growth and efficiency.
Overview
23
23
years of professional experience
Work History
Contractor
Garth's Gardens
12.2023 - Current
Design, install, and repair reticulation systems.
General landscaping and garden maintenance.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Consulted with customers to assess needs and propose optimal solutions.
Director
NMT Electrodes (Australia) Pty Ltd
05.2002 - 10.2024
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Optimized inventory management to minimize costs and ensure product availability.
Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Apprentice Machinist
Auscam Engineering Pty Ltd
09.2017 - 11.2019
Maintained a safe working environment by following safety protocols and guidelines for machinery operation.
Exhibited adaptability by learning to operate various types of machines, including manual and CNC-controlled equipment, during the apprenticeship.
Assisted senior machinists in completing complex projects, resulting in timely delivery to clients.
Optimized workflow by organizing workspace efficiently for maximum productivity during the apprenticeship program.
Expanded understanding of materials science principles, allowing for better selection of cutting tools based on material properties during machining processes.
Set up CNC turning centers and lathes.
Provided ideas for continuous improvement of manufacturing processes.
Increased knowledge of blueprint reading and interpretation, enabling accurate machining of parts according to design requirements.
Developed strong communication skills while working closely with senior machinists and other apprentices on a daily basis.
Heavy Rigid Truck Driver
Soul Fresh
12.2015 - 12.2016
Navigated challenging roadways and adapted quickly to detours or route changes, ensuring no delays in meeting deadlines.
Maintained vehicle safety by conducting thorough pre-and post-trip inspections, identifying necessary repairs, and addressing maintenance needs.
Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
Kept meticulous logs of correspondence with customers and freight recipients.
Education
Bachelor of Commerce - Economics And Finance
University Of Natal
South Africa
12-2001
Skills
Attention to detail
Customer service
Time management
Problem-solving
Adaptability and flexibility
Verbal and written communication
Multitasking and organization
Equipment management
Invoicing and billing
Client communication
Client management
Power and hand tool operation
Material and equipment procurement
Site supervision
Proactive leadership
Cost estimation
Task delegation
Budget development
Cost control
Equipment Repair
Interests
Hiking
Camping
Enjoy hobbies that combine physical activity with outdoor exploration