Gareth Way
Waterloo,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. In my free time, I am participating in Boxing, Muay Thai and Brazilian Jujitsu.
Overview
4
4
years of professional experience
Work History
Account Manager
Entropy-Technologies
05.2024 - Current
- Cold Calling: Proactively reach out to potential clients to introduce our innovative health solutions and schedule product demonstrations.
- Presentations: Conduct engaging presentations to showcase our detailed blood test analysis and tailored health reports, emphasizing the benefits of our services.
- Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and thorough understanding of our offerings.
- Relationship Management: Build and maintain strong relationships with clients, providing ongoing support and addressing any inquiries to enhance their experience.
- Feedback Loop: Gather client feedback to contribute to product improvements and identify new opportunities for client engagement.
- Collaboration: Work closely with cross-functional teams to ensure alignment and effective communication regarding client needs and expectations.
Legal Coordinator
Legal Vison
02.2024 - 05.2024
- Spearhead appointment setting efforts, effectively reaching out to potential clients via phone and email to schedule consultations with legal professionals.
- Assist in developing and implementing sales strategies to promote membership offerings, driving client engagement and satisfaction.
- Provide exceptional customer service by addressing client inquiries and clearly communicating the benefits of our services.
- Maintain and manage client records in the CRM system to ensure accurate tracking of leads and appointments.
- Collaborate with the legal team to facilitate smooth transitions from sales appointments to client onboarding.
Sales Representative
Vityl Medical Clinic
09.2022 - 11.2023
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Documented client interactions, sales and pitches delivered in CRM system.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Researched potential clients and markets to prepare for appointments.
Mixologist
AVC
11.2020 - 09.2022
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Helped management plan and serve bar menu exceeding customer expectations.
Education
Bachelor Of Applied Business - Business Management
Torrens University Australia
Online06.2026
Diploma Of Science - Science
Western Sydney University
Sydney, NSW11.2024
HSC -
Newington College
Stanmore, NSW11.2014
Skills
- Performance Improvement
- Complex Problem-Solving
- Billing and Payment Processing
- Upselling Proficiency
- Inventory Monitoring
- Hospitality and Guest Service
- Customer Needs Assessments
- Engaging Customers
- Promote Sales
- Age Identification and Compliance
- Flair Bartending
- High-Volume Environments
- Operational Efficiency
- Teamwork and Professionalism
- Health Department Regulations
- Prospecting Skills
- Product and Service Knowledge
- Converting Leads
- Profit Target Achievement
- Technological Knowledge
- Upselling Techniques
- Social Perceptiveness
- Post-Sales Support
- Customer Retention Abilities
- Interpersonal Communication Skills
- Inbound and Outbound Leads
Timeline
Account Manager
Entropy-Technologies
05.2024 - Current
Legal Coordinator
Legal Vison
02.2024 - 05.2024
Sales Representative
Vityl Medical Clinic
09.2022 - 11.2023
Mixologist
AVC
11.2020 - 09.2022
Bachelor Of Applied Business - Business Management
Torrens University Australia
Diploma Of Science - Science
Western Sydney University
HSC -
Newington College
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