- Outdoor Recreation
- Wine Tasting
- Road Cycling
- Pickleball
- Travel
- Gym Workouts
Gareth Wright
Drummoyne,NSW
Summary
Highly motivated and results-driven professional with over 15 years of experience in sales, customer relationship management, and business development within the sports and leisure industry. Head Professional at West Linton Golf Club, successfully increased revenue, built strong client relationships, and led high-performing teams. Seeking to leverage skills in sales, business growth, and customer service into a dynamic sales role to deliver exceptional results and contribute to company success. Proven track record of driving revenue and fostering client loyalty, confident in ability to make a significant impact on any organisation.
Overview
17
17
years of professional experience
Work History
Professional Golf Tournament Player
Self-employeed
04.2024 - Current
- Competed in domestic and international professional golf tournaments
- Achieved lifelong aspiration through proven work ethic and dedication
- Followed instructions from coaches to execute consistent and effective results.
- Mentored younger players, offering guidance on technique, strategy, and sportsmanship principles.
- Managed personal finances and budgeting
Chalet Manager / Driver
Nine & Tenne
12.2022 - 04.2024
- Maximised efficiency in all aspects of chalet operations, including staff supervision and mentoring, while maintaining industry standards and expectations
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by providing courteous and efficient transport service during their stay
- Utilised advanced navigation tools and technology to enhance route planning to provide timely transport services
Head Professional
West Linton Golf Club
04.2015 - 12.2022
- Managed all aspects of the club's golf services, including sales, coaching, and customer relations, to improve the overall member experience and drive growth
- Spearheaded the Pro Shop’s sales strategy, leading to significant revenue increases through strategic stock management, merchandising, and purchasing
- Delivered tailored golf coaching services and custom club fittings, utilising FlightScope technology to enhance the customer experience and increase sales
- Created and distributed regular newsletters and communications to members, driving engagement and enhancing club reputation
- Boosted sales of golf equipment and apparel by aligning products with customer needs and effectively communicating product benefits
- Skilled at working independently and collaboratively in a team environment.
- Organised and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Assistant Professional
West Linton Golf Club
01.2008 - 03.2015
- Gained extensive experience in various areas of the golf business, including teaching, sales, and operational management
- Provided one-on-one coaching and group lessons, enhancing member engagement and driving retention
- Managed Pro Shop operations, including stock management, sales targets, and customer service
- Handled business cash flow, ensuring profitability and financial efficiency
- Produced regular newsletters and communications, promoting club events and driving member participation
Shop Manager
Swanston Golf Club
01.2009 - 01.2010
Education
PGA Foundation Degree - Golf Coaching, Equipment & Technology, Business Finance & Management, Sports Science, First Aid
University of Birmingham
01.2011
GCSEs - Geography, Business Studies, Science, Mathematics, French, Communication Skills
Millfield School
01.1998
Skills
- Sales & Business Development
- Customer Relationship Management
- Negotiation & Persuasion
- Team Leadership & Staff Management
- Problem Solving & Solutions-Oriented
- Product Knowledge & Upselling
- Communication Skills
- Valid Driver's license
- Fast learner
- Punctual and reliable
- Flexible schedule
- Highly motivated
Interests
Accomplishments
- Became a Professional Golfer in 2005
- Played in twelve full European Tour events between 2011 and 2017, including prestigious tournaments such as: The Open Championship; The Scottish Open, The Johnnie Walker Championship and the BMW PGA Championship
Timeline
Professional Golf Tournament Player
Self-employeed
04.2024 - Current
Chalet Manager / Driver
Nine & Tenne
12.2022 - 04.2024
Head Professional
West Linton Golf Club
04.2015 - 12.2022
Shop Manager
Swanston Golf Club
01.2009 - 01.2010
Assistant Professional
West Linton Golf Club
01.2008 - 03.2015
GCSEs - Geography, Business Studies, Science, Mathematics, French, Communication Skills
Millfield School
PGA Foundation Degree - Golf Coaching, Equipment & Technology, Business Finance & Management, Sports Science, First Aid
University of Birmingham
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