Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garett Henderson

Towradgi,NSW

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Curbside Shopper

HEB Grocery Store
04.2023 - 09.2023
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Ticket Seller

Ice Rink Events
10.2022 - 01.2023
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Sold tickets to customers and assisted with trip planning through scheduling and pricing.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.

Customer Service Cashier

Gattis Pizza
06.2020 - 02.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Redeemed coupons to discount purchases.

Education

High School Diploma -

James Bowie High School
Austin Texas
05.2023

Skills

  • Customer Service
  • Verifying Order Accuracy
  • Flexible Schedule
  • Sales Proficiency
  • Decision-Making
  • Relationship Building
  • Customer Relations

Certification

RSA- Completed

RCG- Completed

Bar skills course

Timeline

Curbside Shopper

HEB Grocery Store
04.2023 - 09.2023

Ticket Seller

Ice Rink Events
10.2022 - 01.2023

Customer Service Cashier

Gattis Pizza
06.2020 - 02.2022

High School Diploma -

James Bowie High School

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Garett Henderson