Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
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Gargi Singh

South Yarra,VIC

Summary

Dynamic Senior Site Engagement Specialist with a proven track record at AutoCruitment in enhancing site satisfaction and patient engagement through effective relationship building and CRM software proficiency.

-data analysis, adapting to changing needs

-managing comprehensive campaigns

- known for collaborative approach and adaptability in dynamic environments

-strategic cross-functional communication

Accomplished Senior Site Engagement Specialist at AutoCruitment, adept in CRM Software and Relationship Building & Maintenance. Excelled in enhancing site satisfaction and patient engagement, leading to successful audits and improved care strategies. Demonstrated proficiency in cross-functional communication and active listening, ensuring streamlined trial processes and effective team mentorship.

Overview

2
2
years of professional experience

Work History

Senior Site Engagement Specialist

AutoCruitment
06.2023 - 12.2023
  • Collaborated with site staff to ensure adherence to study protocols and regulatory requirements, leading to a [specific outcome, e.g., successful audits].
  • Facilitated communication between sponsors and site personnel to streamline trial processes and enhance site satisfaction.
  • Flagged to sponsors when sites were in need of additional materials (i.e. eDiaries)
  • Flagged recruitment concerns

Site Engagement Speicalist

AutoCruitment
10.2022 - 06.2023
  • Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
  • Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
  • Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
  • Successfully retained high-value clients by implementing targeted action plans focused on re-engagement efforts tailored specifically to their needs.

Patient Engagement Specialist

AutoCruitment
05.2022 - 10.2022
  • Provided ongoing training and mentorship to new Patient Engagement Specialists, ensuring consistent quality of care across the team.
  • Developed assessment tools to evaluate the effectiveness of implemented engagement tactics, leading to continuous improvement efforts within the program.
  • Enhanced patient engagement by developing and implementing personalized care plans.
  • Coordinated educational workshops for patients, resulting in increased knowledge of their conditions and better self-management skills.

Education

Bachelor of Arts And Science - Cognitive Science

McGill University
Montreal, Quebec
06-2023

Skills

  • CRM Software
  • Relationship Building & Maintenance
  • Good Clinical Practice
  • Active Listening
  • Cross-Functional Communication
  • Typing Speed 80WPM
  • French (intermediate)

Projects

Machine Learning & Artificial Intelligence

MAIS 202 Bootcamp, McGill University

· Selected for intensive program through rigorous   application & interview process

· Studied several new technologies to support machine learning applications

· Used Python to explore & practice the implementation of common machine learning algorithms such as linear and logistic regression,   k-nearest neighbours, decision trees, and support vector machines

· Designed a convolutional neural network (CNN) model trained on large datasets to create a customized application capable of   making critical predictions based on image data, automating the diagnosis of   different skin diseases


Biomedical Engineering Research Project

East Carolina University, Greenville, North Carolina

· Summer research project focused on mitigating major problem faced by researchers growing stem cells in well plates in biology   labs

· Utilized SolidWorks computer-aided design software to conceptualize, construct, and 3D-print model of proposed solution

· Program winner of Catalyst Award for Outstanding Research, determined by upper-level university administration and researchers as having potential to save up to $2M in university resources

· Accompanying research paper published by NC School of Science and Math

· Delivered detailed project presentation to an audience of >100 people at the State of North Carolina Undergraduate Research Conference (SNURCS)


Editor-in-Chief of Student Newspaper

The Bird's Eye View, Monroe, North Carolina

· Wrote and assigned stories, led content development meetings to discuss objectives + guide execution of concepts and tone

· Developed publication website and social media presence

· Proofread articles for grammar, syntax, and accuracy to determine readiness of written pieces, making necessary changes

· Guided and motivated team to achieve demanding target under tight deadlines

Languages

English
Native or Bilingual
French
Professional Working
Hindi
Native or Bilingual

Timeline

Senior Site Engagement Specialist

AutoCruitment
06.2023 - 12.2023

Site Engagement Speicalist

AutoCruitment
10.2022 - 06.2023

Patient Engagement Specialist

AutoCruitment
05.2022 - 10.2022

Bachelor of Arts And Science - Cognitive Science

McGill University
Gargi Singh