Garima Bablani
Glen Iris,VIC
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
6
6
years of professional experience
Work History
Food and Beverage Attendant And Sandwich Hand
Cafe D'Lish
02.2023 - 03.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Processed payments and provided receipts to establish proof of transaction.
- Facilitated accurate preparation of specialized orders, catering to dietary restrictions or specific requests from customers.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Supported efficient business operations by completing opening and closing duties as required.
Food and Beverage Attendant
James Said Bistro
07.2020 - 02.2023
- Utilized POS system to receive and process food and beverage orders.
- Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
- Cleaned and organized kitchen, dining and service areas.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Established rapport with customers by providing friendly and attentive service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Prepared and served Cocktails, Mocktails, Smoothies and beverages of other kind
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Trained new staff members on company policies and procedures.
Food and Beverage Attendant
West Beach Pavilion
12.2019 - 07.2020
- Established rapport with customers by providing friendly and attentive service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Greeted and seated guests to provide friendly and welcoming experience.
- Processed payments and provided receipts to establish proof of transaction.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Trained new staff members on company policies and procedures.
Food and Beverage Attendant
Food And Desire
07.2018 - 06.2020
- Worked in the wedding and function industry.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Paid thorough attention to every small detail required to make the experience for the guests unparalleled.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Arranged tables and chairs for special occasions and events.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.
Education
Masters Of Communication And Media Studies - Communication And Media Studies
Monash University
Melbourne, VICSkills
- Maintaining Quality Assurance Standards
- Telephone Reservations
- Food and Beverage Preparation
- Guest Experiences
- Guest Relations
- Timely Food Delivery
- Order Management
- POS Transactions
- Trash Removal
- Restock Shelves
- Customer Seating
- Safe Handling Standards
- Place Settings
- Attentive to Detail
Additional Information
References
- Stefano Pepe- 0432 384 017
- Rodrigo- 0439 399 922
Timeline
Food and Beverage Attendant And Sandwich Hand
Cafe D'Lish
02.2023 - 03.2024
Food and Beverage Attendant
James Said Bistro
07.2020 - 02.2023
Food and Beverage Attendant
West Beach Pavilion
12.2019 - 07.2020
Food and Beverage Attendant
Food And Desire
07.2018 - 06.2020
Masters Of Communication And Media Studies - Communication And Media Studies
Monash University
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