GARIMA JAIN

• First point of contact for all queries related to learning and development.
• Manage and maintain the Learning Management System ensuring accurate training records, smooth user experience and relevant training content.
• Maintain and regularly update training materials for relevance and accuracy. Proficient in articulate 360 and Camtasia.
• Coordinate the planning and execution of annual training calendar.
• End to end coordination of all internal and external trainings (compliance trainings) including collaboration with external training providers.
• Manage induction and onboarding for new starters.
• Support audits and prepare reports on training effectiveness and compliance to support continuous improvement.

Training

• Developed and maintained skill metrics for multiple departments.
• Created, delivered and evaluated induction and compliance training.
• Maintained and managed the training record system.
• Supported the development of SOPs and instructional materials for ongoing learning.

Quality

• Administered Document Management System for MCC Victoria
• Management of internal audit program and implementation of ISO standards.

• Updated, Controlled and implemented Quality management systems (ISO 9001, ISO 22000, Coles, Woolworths, SQF)
• Internal auditor and active participant in external audits
• Managed calibrations, pest control, microbiological testing, finished product testing verification programs.
• Created and updated SOPs, Visual instructions and check sheets
• Delivered quality related trainings on GMP, CCP and Food Safety.
• Managed complaints investigation.