Garima Narang
Eight Mile Plains
Summary
Professional with a solid foundation in customer relationship development and sales, actively pursuing opportunities in marketing and sales to broaden my skill set and make a positive impact on enduring client and customer relationships.
Professional management expert with proven ability to oversee day-to-day operations and maintain high standards. Known for fostering team collaboration and driving results in diverse environments. Reliable and adaptable, with strong skills in conflict resolution and staff supervision.
Overview
2025
2025
years of professional experience
Work History
Marketing Intern
Udit Enterprises (C&F: CEAT, LTD.)
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Seller Support Executive for Amazon, US
Teleperformance
05.2018 - 12.2018
- During my tenure from May 2018 to December 2018, I oversaw the Amazon sellers situated in the United States as a Seller Support Executive at Teleperformance, Jaipur
- I contributed to process enhancements and exceeded expectations in this position by specialising in customer support and problem resolution
Management Researcher and Analyst
Zucol Solutions
09.2020 - 09.2021
- I conducted extensive market research on behalf of Zucol Solutions, Jaipur, as a Management Researcher and Analyst, in order to provide input for strategic decision-making
- I assisted clients in comprehending their business objectives and provided suggestions for improvement
- I actively contributed to marketing campaigns and gained hands-on experience in day-to-day marketing operations
Customer Service Representative
Cater Care
11.2022 - Current
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
Education
Master's - Marketing & International Business
Griffith University
Brisbane, QLD01.2022
Bachelor of Business Administration -
The IIS University
01.2018
Senior Secondary Education - Class 12th
Delhi Public School
01.2015
Secondary Education - Class 10th
Delhi Public School
01.2013
Skills
- Customer service and communication skills
- Leadership and problem solving abilities
- Inventory management
- Social media marketing
- Flexibility and adaptability
- MS office
- Ability to work under pressure and in fast-paced environment
- Innovative solutions
- competitive analysis
Languages
English
German
Punjabi
Hindi
Activities
- Participation in dance performances during school and college
- Active member of NGO UMEED - A hope for a better life
- Participation in Swachh Bharat Abhiyaan under UMEED, 08/16/15
Timeline
Customer Service Representative
Cater Care
11.2022 - Current
Management Researcher and Analyst
Zucol Solutions
09.2020 - 09.2021
Seller Support Executive for Amazon, US
Teleperformance
05.2018 - 12.2018
Bachelor of Business Administration -
The IIS University
Senior Secondary Education - Class 12th
Delhi Public School
Secondary Education - Class 10th
Delhi Public School
Marketing Intern
Udit Enterprises (C&F: CEAT, LTD.)
Master's - Marketing & International Business
Griffith University
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