Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Garren Bradshaw

Townsville,QLD

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Bradfast
05.2021 - Current
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.

Sales Manager (Part Time)

Your Jersey / AU Brands
05.2021 - 12.2023
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups. One of our biggest clients is the North QLD Cowboys.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Sales Representative Team Leader

Sydney Tools
12.2020 - 05.2021
  • Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
  • Developed new business opportunities by prospecting potential clients and presenting product benefits.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
  • Implemented innovative sales techniques to enhance team productivity and drive results.
  • Fostered vital customer relationships to generate $45,000 a month in sales.

Store Manager / Spare Parts Officer/ Trade Assistant

Queensland Appliance Spares & Repairs (Townsville & Sunshine Coast)
08.2011 - 12.2020
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies. Increased to 24% over a course of 18 months.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Sourced over 20 new clients through networking and cold calling.

Sales Advisor

Youi Insurance
01.2017 - 01.2018
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Implemented new sales strategies that led to improved market penetration and higher profit margins.

Education

Diploma - Sports And Events Management

Torrens University Australia
Brisbane, QLD
04.2024

Completed Year 12 -

Nambour State High School
Nambour, QLD
12.2006

Skills

  • New Business Development
  • Account Management
  • Market Research
  • KPI Tracking
  • Staff Management
  • Performance Management

Certification

Forklift License

Car license

Affiliations

  • Fishing
  • Rugby Union
  • Camping

References

  • Melissa Bradshaw - Business Owner Bradfast - 0439 778 994
  • Ray Attanayake - Torrens University Lecturer - 0423 012 173
  • Chris Dower - Electrolux Service Manager - 0436 385 444
  • Ashley Dionysius - Your Jersey Owner - 0407 642 336

Timeline

Warehouse Manager

Bradfast
05.2021 - Current

Sales Manager (Part Time)

Your Jersey / AU Brands
05.2021 - 12.2023

Sales Representative Team Leader

Sydney Tools
12.2020 - 05.2021

Sales Advisor

Youi Insurance
01.2017 - 01.2018

Store Manager / Spare Parts Officer/ Trade Assistant

Queensland Appliance Spares & Repairs (Townsville & Sunshine Coast)
08.2011 - 12.2020

Diploma - Sports And Events Management

Torrens University Australia

Completed Year 12 -

Nambour State High School

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Garren Bradshaw