Garrett Miller
Tapping,Australia
Summary
Resourceful leader in logistics and transportation management, known for high productivity and efficient task completion. Skilled in coordinating large teams, optimizing workflow processes, and implementing safety protocols to ensure smooth operations. Excel in communication, problem-solving, and decision-making, ensuring operational excellence and team cohesion in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Waste, Recycling Centre and Fleet Supervisor
City of South Perth
South Perth, WA
01.2025 - Current
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
- Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
- Resolved customer service issues that arose from interactions between drivers and customers.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
- Directed recruitment, hiring, and training of new staff members.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Ensured compliance with all applicable laws, regulations, industry standards.
RESIDENTIAL OPERATIONS SUPERVISOR
SUEZ RECYCLING & RECOVERY
Welshpool
06.2021 - Current
- Company Overview: Currently Veolia
- LGA contracts management City of Stirling Bulk
- LGA contracts management City of Belmont Bulk
- LGA contracts management City of Belmont kerb-side collections
- Commercial hook lift day to day operations
- Business unit P&L management & reporting
- Business unit resource management
- Tendering (model pricing & tender submissions)
- Procurement
- Staff recruitment & training (Waste Education Officer, Driver Trainer & Assessor & Truck Drivers)
- Sub-contractor engagement & management
- MGB stock take and ordering
- Currently Veolia
RESIDENTIAL OPERATIONS SUPERVISOR
SUEZ RECYCLING & RECOVERY
Gnangara
09.2020 - 06.2021
- LGA contract service delivery for City of Stirling and Town of Bassendean kerbside collections
- Recruitment, selection & induction (truck drivers)
- Staff training (truck drivers)
- Performance management & wage reviews (truck drivers)
- Chairing toolbox meetings
- Attend meetings (operations & contract)
- Rostering & route scheduling
- Incident & corrective action reporting
- Worksite safety inspections
- Coordinate vehicle repairs & maintenance
- Engage 3rd party suppliers & contractors
- Implementation of Safe Operating Procedures
- Implementation of Emergency Response Procedures
- Implementation of route optimisation for missed bins/additional requests
- Implementation of FOGO and three bin system rollout for Town of Bassendean
RESIDENTIAL OPERATIONS SUPERVISOR
SUEZ RECYCLING & RECOVERY
Bibra Lake
01.2019 - 09.2020
- LGA contract service delivery for the Western Suburbs, Contracts under supervision
- Town of Mosman Park
- Shire of Peppermint Grove
- Town of Claremont
- City of Nedlands
- City of Perth
- Town of Cambridge
- Recruitment, selection & induction (truck drivers)
- Staff training (truck drivers)
- Performance management & wage reviews (truck drivers)
- Chairing toolbox meetings
- Attend meetings (operations & contract)
- Implementing new contracts
- Rostering & route scheduling
- Incident & corrective action reporting
- Worksite safety inspections
- Coordinate vehicle repairs & maintenance
- Engage 3rd party suppliers & contractors
- Implementation of three bin system rollout for Town of Mosman Park
- Implementation of three bin system rollout for Shire of Peppermint grove 10% productivity improvement for City of Perth. Eliminating labour hire and covering runner internally
DISTRIBUTION SUPERVISOR
LINFOX ARMAGUARD
06.2018 - 12.2018
- Rostering for 103 staff. Two separate rosters for Road Crew and Administration
- Hiring and Terminations
- Performance evaluations
- Vehicle and resource allocation
- Maintaining compliance to statutory, legislative and licencing requirements, including equal opportunity, OH&S, security and firearms
- Running regular toolbox meetings
- Effective injury management, including coordination and management of return to work programs
- Operation and security inspections and audits
- Allocation and consolidation of vehicles and staff including double shifting vehicles
- Providing a productive and efficient work environment that encourages staff to present ideas that may improve processes or facility
- Authorise all leave and sign off on payroll for the branch
- Daily management meetings, analysing performance, target variance and new procedures
- All hazard reporting and incident reporting including arranging drug and alcohol testing when required
- Daily communicating with state security manager along with WA Police ensuring all firearms procedures and register are compliant
- Opening/Closing branch
- CCTV monitoring and investing footage where required
- Successful transition of $150 million dollars of the new $50 bill in 72 hour period in Automatic Teller Machines (ATM’s)
- 12% productivity improvement through route optimization
- High participation for the learning to lead management program rollout
OPERATIONS MANAGER
DHL EXPRESS BRISBANE
Brisbane
04.2017 - 05.2018
- Communicates with departments to ensure production priorities are addressed in a timely manner
- Provide leadership and direction to the staff in areas of safety, machine operation, sanitation, quality, customer service and maintenance
- Maintain a clear understanding of customer expectations for accuracy, quality and timelessness and develop methods for meeting or exceeding those expectations
- Communicate, train and enforce company philosophy, policies, and expectations clearly to all personnel
- Provide input in the establishment of setting plant budgets, goals and standards
- Develop strong production team members through the effective use of performance management processes and tools
- Monitor production performance and develop/implement action plans to address areas of concern or opportunities for improvement in a timely fashion
- Create a positive working environment for all associates, which supports continuous improvement, reinforces company philosophy and policies and treats every individual equally with respect
- Adherence to DHL Policies and Procedures
DIRECTOR
ON2IT PTY LTD
01.2011 - 12.2016
- Collection and Delivery of Customer packages
- Sort freight and prepare for delivery to Customers
- Loading and unloading of trucks/vehicles with a valid forklift licence
- Customer Service on a face to face basis daily
- Represent DHL Image and Core strengths of a Global Network Company
- Delivery of time definite packages and supplies to customers
- Warehouse – import and export experience
- Dealing with customs and quarantine on a regular basis
- Break bulking shipments/flights
- Adoption of Can-Do Attitude
- Supervisory role
- Adherence to DHL Policies and Procedures
- Adherence to RACA Standards
Skills
- Team leadership expertise
- Strong financial aptitude
- Strong risk identification and problem-solving skills
- Programming proficiency and data analysis
- Interpersonal communication skills
- Effective performance oversight
- Diplomatic negotiation and conflict management expertise
Certification
- Heavy Rigid – (HR) Licence
- High Risk - (LF) Forklift Licence
- WorkSafe Fatigue Management (Managers/Supervisors)/Drivers
- Western Power 360
References
- Dean Wells, Business Manager - Major Contracts, Cleanaway, 0400 667 218
- Chaminda Mendis, Waste Co-Ordinator, City of Nedlands, 0402 795 664
- Eugene Lee, Manager Environmental Health, Town Of Claremont, 0429 468 689
Values
- Workplace safety
- Environmental responsibility
- Stakeholder engagement
- Continuous improvement and corrective actioning
- Effective and efficient resource management
- Innovation
Timeline
Waste, Recycling Centre and Fleet Supervisor
City of South Perth
01.2025 - Current
RESIDENTIAL OPERATIONS SUPERVISOR
SUEZ RECYCLING & RECOVERY
06.2021 - Current
RESIDENTIAL OPERATIONS SUPERVISOR
SUEZ RECYCLING & RECOVERY
09.2020 - 06.2021
RESIDENTIAL OPERATIONS SUPERVISOR
SUEZ RECYCLING & RECOVERY
01.2019 - 09.2020
DISTRIBUTION SUPERVISOR
LINFOX ARMAGUARD
06.2018 - 12.2018
OPERATIONS MANAGER
DHL EXPRESS BRISBANE
04.2017 - 05.2018
DIRECTOR
ON2IT PTY LTD
01.2011 - 12.2016