Summary
Overview
Work History
Education
Skills
Timeline
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Ty Hughes

Bundanoon,NSW

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Retail Worker

Mitre 10
01.2022 - 02.2024
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Prepared merchandise for purchase or rental.
  • Computed purchases and received and processed cash or credit payment.
  • Assessed customer needs through active listening skills.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed efficient cash register operations.

Cafe Worker

Potters pantry
12.2019 - 10.2022
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Conducted regular equipment maintenance checks for safe operation.
  • Delivered friendly, efficient customer service at all times.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.

Education

Moss Vale High School
Moss Vale, NSW

Skills

  • Store Cleaning
  • Order Processing
  • Shipment Receiving
  • Loss Prevention
  • Customer service
  • Teamwork
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Professional appearance
  • POS system operation
  • Policy and procedure adherence

Timeline

Retail Worker

Mitre 10
01.2022 - 02.2024

Cafe Worker

Potters pantry
12.2019 - 10.2022

Moss Vale High School

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Ty Hughes