With almost a decade experience i have gained Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings and reviewing CCTV footage for signs of suspicious activity. Adept at improving security policies, reducing incidents such as unauthorized access and improving overall facility security. History of achieving recognition as a strong performer and exceptional security leader. Motivated Customer Service Officer dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.