Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gary Brown

PAKENHAM,Victoria

Summary

Dynamic supervisor with a proven track record at National Auto Glass Supplies, excelling in staff management and process improvement. Recognized for enhancing customer satisfaction through effective problem-solving and mentoring junior staff. Skilled in strategic planning and attention to detail, driving team efficiency and achieving productivity goals.

Overview

9
9
years of professional experience

Work History

Supervisor

National Auto Glass Supplies
02.2016 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Picker Packer

National Auto Glass Supplies
02.2016 - Current
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Forklift Operator

National Auto Glass Supplies
02.2016 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Driver, Warehouse Orders

National Auto Glass Supplies
02.2016 - Current
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.

Education

Dunheved High School
Saint Marys, NSW

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Process improvement
  • Relationship building
  • Problem-solving

Accomplishments

  • Achieved my objectives by completing orders with accuracy and efficiency.
  • Achieved awareness through effectively helping with loading.

Timeline

Supervisor

National Auto Glass Supplies
02.2016 - Current

Picker Packer

National Auto Glass Supplies
02.2016 - Current

Forklift Operator

National Auto Glass Supplies
02.2016 - Current

Driver, Warehouse Orders

National Auto Glass Supplies
02.2016 - Current

Dunheved High School

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Gary Brown